Jacob Kirby

Experience

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  TVN Entertainment

  Aug 2008 - Jan 2010

  Help Desk Technician

  As a Help Desk Technician at TVN Entertainment I was responsible for over 200 users across four geographically dispersed offices within the United States. Remote support tools were heavily utilized for quick resolution and to reduce travel.- Provisioned Active Directory accounts and Exchange mailboxes- Maintained the Blackberry Enterprise Server (BES)- Upgraded Symantec Antivirus to Symantec End Point Protection that included granular control of Anti-virus and network threat protection policies - Migrated users from Windows XP to Windows 7 while ensuring application compatibility- Implemented a Life Size video conferencing system between remote offices to increase communication and reduce employee travel - Oversaw hardware support on over 100 physical servers Show less

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  Vubiquity

  Jan 2010 - Jun 2014

  As a Systems Engineer at Vubiquity I was responsible for the management of US IT infrastructure as well as assisting our UK colleagues with management and maintenance of UK infrastructure. My responsibilities include managing and maintaining the VMware infrastructure with 300+ virtual machines running on HP and Cisco UCS hosts with NetApp Fibre Channel and Compellent iSCSI Storage, 1.9PB of Isilon Storage, and 20TB+ of CommVault backups. I am also the in-house Windows administrator building and maintaining a highly available Exchange 2010 & 2007 environment, Active Directory across 2 forests with 3 child domains, WSUS, Microsoft Deployment, SharePoint 2010 & 2013, and supporting internally developed software.I have been able to lead major projects, including the Exchange 2000 to 2007 migration, Exchange virtualization and migration from 2007 to 2010, VMDK storage transition to NetApp, and deploying the CommVault backup solution. Show less As a Systems Administrator at Vubiquity (Formally known as Avail-TVN), I was primarily responsible for administering the Microsoft Windows Enterprise. This encompassed the core Microsoft stack of applications and services. - Preformed an Active Directory user and mailbox migration of over 75 users into a new a Forest as a result of an acquisition and merger- Migrated over 200 mailboxes from Exchange 2000 to Exchange 2007 to introduce email functionality and enhance performance - Built and deployed a VMware environment to segregate Development systems from Production utilizing IBM blades- Managed and maintained Corporate Intranet site built on SharePoint 2010 - Deployed systematic and automated process to image end user workstations utilizing WDS (Windows Deployment Service) and MDT (Microsoft Deployment Toolkit)- Created, managed, and troubleshot Group Policy to enhance workstation security according to security best practices and company security policies Show less

  • Systems Engineer

    Apr 2014 - Jun 2014

  • Sr. Systems Administrator

    Dec 2011 - Apr 2014

  • System Administrator

    Jan 2010 - Dec 2011
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  Avalara

  Jun 2014 - Dec 2017

  • Manager, Infrastructure Services

    Jan 2016 - Dec 2017

  • Sr. Systems Engineer

    Jun 2014 - Jan 2016
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  Dell Technologies

  Dec 2017 - now

  • North America Red Hat Alliance Manager

    Jan 2022 - now

  • Business Development Manager

    Jul 2019 - Jan 2022

  • Enterprise Systems Consultant

    Dec 2017 - Jul 2019