Emma Shimkus

Experience

• 

  Learning Tree International

  Feb 2010 - Jul 2013

  Program Coordinator
• 

  Dell EMC

  Jul 2013 - Jan 2017

  Program Manager/Executive Assistant to Director of Talent Development Program Manager for EMEA CEO/EMEA Director Sales Strategy

  • Program Manager (EMEA)

    Jan 2015 - Jan 2017

  • Program Manager (EMEA)

    Jul 2013 - Jan 2015
• 

  Dell Technologies

  Feb 2017 - Aug 2024

  Provide cross-functional development solutions to retain and upskill talent that is high touch, high impact in alignment to business goals. Realising cost efficiencies, maximising resources, and simplifying complexities. Continue to elevate customer experiences, fostering a culture of continuous development and operational excellence.Key success:• Drove global coaching solutions. Ensured measurable, sustainable results were achieved and reported across all management levels.• Partnered with the external coaching vendors to determine best practices, policies, mitigate risk and find resolutions. Addressed low adoption rates and met gaps in the global reach by successfully promoting coaching in those regions.• Oversaw and managed program support, supplier onboarding, cost management, and operational processes. • Managed coaching solutions budget of $22.7m over seven consecutive fiscal years and all program budgets of $5.5m over three fiscal years, including creation, forecasting and cost savings. • Coordinated cross-functional efforts across a portfolio of programs. Partnered with leadership, external and internal stakeholders, and delivery teams to ensure a consistent and engaging global learning experience. • Subject matter expert in developing metrics to measure, monitor, and enable the delivery of programs in an efficient and cost-effective way. Interpreted insights to make informed decisions.• Led the evaluation and reporting of program outcomes, driving progress in organisational learning and business objectives. • Built and sustained productive partnerships with the business globally, engaging with all management levels to identify current and future organisational needs and priorities.• Guided junior team members through projects, providing mentorship and leveraging their skills on large-scale initiatives.• Improved program support reputation and operational quality by consolidating responsibilities and recommending ways to increase effectiveness. Show less Optimise financial efficiency by consolidating costs, streamlining budget and vendor processes to increase the value and effectiveness of all programs.Key successes:• Controlled the annual $5m budget for the Talent Development VP and their direct reports, including the provision of quarterly business reviews. Created a detailed budget tracking strategy to support the team.• Actively identified potential spending risks and developed strategic recommendations.• Designed and embedded a vendor strategy that aligns with Learning and Development’s goals and created robust control measures to ensure quality.• Streamlined the implementation of new partner contracts, handling purchase order processing, invoicing, and collaboration with procurement and legal departments. Faced the challenge of devising a process for the evaluation and approval of new vendor partnerships.• Introduced a centralised Talent Centre of Excellence for the full portfolio of programs, which lead to uniformity in tracking, dashboard management, and reporting to stakeholders.• Designed end-to-end strategy for global consistency and efficiency by reducing the vendor pool by 50%. • Managed external vendor onboarding, cross-charging and liaison between our programs and organizational procurement, finance, and HR learning technology teams. • Led the project management for Executive Solutions programs implementing clearly outlined processes, partnering with external vendors, and managing the financial components. Targeted a director population of 4,300 and 700 executives. Show less

  • Global Coaching | Learning and Development Programs Manager

    Dec 2020 - Aug 2024

  • Global Program Manager - Learning & Development

    Feb 2017 - Dec 2020