Eunice Mae Amar CLSSYB®

Eunice Mae Amar CLSSYB®

Customer Service Representative

Followers of Eunice Mae Amar CLSSYB®132 followers
location of Eunice Mae Amar CLSSYB®Cebu, Central Visayas, Philippines

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  • Timeline

  • About me

    Multifaceted Professional with Expertise in Customer Service, Sales, Administration, and Content Leadership: Driven to streamline Operations and Enhance Communication Across Teams

  • Education

    • Professional Academy of the Philippines

      2022 - 2023
      Bachelor of Social Science in Criminology Criminal Justice/Law Enforcement Administration
    • Southwestern University (PH)

      2016 - 2018
      Humanities in Social Sciences Humanities in Social Sciences
  • Experience

    • Teleperformance

      Sept 2019 - Aug 2020
      Customer Service Representative

      As a Customer Service Representative at Teleperformance, my role involves providing exceptional customer service to subscribers of various renowned magazines, including National Geographic, Time Magazine, The Business Magazine, and others. I am responsible for handling inquiries, resolving issues, and managing subscriptions efficiently. Additionally, I actively engage in upselling opportunities to enhance the customer's subscription experience. My goal is to ensure that each interaction leaves customers satisfied and contributes to maintaining strong relationships with our subscribers. Show less

    • OP360 (OfficePartners360)

      Jan 2023 - Sept 2024
      Inbound Sales Representative
  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Eunice Mae Amar CLSSYB®
      Qualified Sales Rep Qualified Mar 2024 This certificate acknowledges the successful completion of the Qualified Sales Rep training program. Throughout this comprehensive course, participants have acquired the skills to leverage Qualified, an AI-powered platform, to identify high-value visitors and efficiently guide them through the sales funnel. With a focus on utilizing live chat, chatbots, meeting scheduling tools, targeted marketing offers, and intent data analysis, graduates are equipped to streamline sales processes and drive… Show more This certificate acknowledges the successful completion of the Qualified Sales Rep training program. Throughout this comprehensive course, participants have acquired the skills to leverage Qualified, an AI-powered platform, to identify high-value visitors and efficiently guide them through the sales funnel. With a focus on utilizing live chat, chatbots, meeting scheduling tools, targeted marketing offers, and intent data analysis, graduates are equipped to streamline sales processes and drive conversions effectively. This certification validates the ability to leverage innovative technologies like Qualified to enhance customer interactions, nurture leads, and achieve sales objectives with precision and efficiency. Show less
    • Awarded to Eunice Mae Amar CLSSYB®
      Module 1: Crafting Your Career TESDA Feb 2024 I am excited to announce that I have successfully completed Module 1: Crafting Your Career as part of the Technical Education and Skills Development Authority (TESDA) certification program. This module has equipped me with valuable insights and skills to navigate and excel in today's dynamic job market. I look forward to applying these learnings to further enhance my career journey.
    • Awarded to Eunice Mae Amar CLSSYB®
      Core Values Award - Dec 2023
    • Awarded to Eunice Mae Amar CLSSYB®
      Lean Six Sigma White Belt Council for Six Sigma Certification Mar 2023 This certificate marks the successful completion of the Lean Six Sigma White Belt Certification program. Participants have gained a fundamental understanding of Lean Six Sigma principles, tools, and methodologies aimed at improving processes and eliminating waste. Throughout the course, learners have been introduced to key concepts such as process mapping, root cause analysis, and basic statistical analysis. With this certification, individuals are equipped with the knowledge and skills to… Show more This certificate marks the successful completion of the Lean Six Sigma White Belt Certification program. Participants have gained a fundamental understanding of Lean Six Sigma principles, tools, and methodologies aimed at improving processes and eliminating waste. Throughout the course, learners have been introduced to key concepts such as process mapping, root cause analysis, and basic statistical analysis. With this certification, individuals are equipped with the knowledge and skills to contribute to continuous improvement initiatives within their organizations. Show less
    • Awarded to Eunice Mae Amar CLSSYB®
      Six Sigma Yellow Belt - In pursuit of enhancing my professional and personal development, I dedicated myself to mastering Six Sigma methodologies, culminating in the attainment of my Yellow Belt certification. This achievement reflects my commitment to enhancing my problem-solving abilities and optimizing efficiency and productivity in all endeavors.