
Uma P.
Portfolio Management Service

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About me
Digital Product Manager at IDFC FIRST Bank
Education

Thakur Institute of Management Studies & Research
2009 - 2011Degree; MBA/PGDM Finance
Institute of Distance Education, University of Mumbai
2009 - 2010Master's degree Commerce
L.S.Raheja College of Arts & Commerce
2003 - 2008Bachelor's degree Commerce
Experience

Birla Sun Life Insurance
May 2010 - Jul 2010Portfolio Management Service
Axis Bank
Jun 2011 - Jan 2016Promoted to Deputy Manager under the Retail Business Process Division for handling Financial Inclusion Cell with the upcoming Central Government project like Direct Benefit Transfer for LPG Subsidies (DBTL), Atal Pension Yojana, Sukanya Samruddhi Scheme,etc.> Conducting UAT, implementation & streamlining of the upcoming Government Projects.> Preparation of CMC Notes, RCM, SOP & SOX documents.> Ensuring maintainence of defined TAT & Statutory Compliance of all process.Key Achievements : Enabled operational assistance in Axis Bank to become the FIRST Bank to offer paperless Aadhaar based eKYC accounts for financial inclusion customers offering superior convenience, ease and speed Conducted seamless fuctioning of UAT for Relaunch of DBTL Project launched by Central Government & successfully implementation in Axis Bank Ltd.SPOC for DBTL Project between OMC's & NPCI Officials for ensuring smooth functioning and achieving the adhere TAT on behalf of Axis Bank Ltd. Show less Deputed as Assistant Manager at Government Business Group under Financial Inclusion Cell in the year 2011 which is responsible for providing banking services to unbanked areas in rural and semi-rural areas in India.Providing Financial Services in a convenient manner and at an affordable cost to vast sections of disadvantaged and low income group population.Banking Projects catering to Unbanked & Rural, Semi-urban areas in India with business correspondents of :1) Business Correspondents - FINO,MANIPAL,SUB-K,IFMR,etc2) Telecom Companies Idea Cellular Ltd and Bharti Airtel Ltd.Key Achievements Awarded “Star of the Month” under Retail Business Process at Axis Bank Ltd.Axis Bank receives the SKOCH Gold Award 2014 for Financial Inclusion. Show less
Deputy Manager
May 2015 - Jan 2016Assistant Manager
Jun 2011 - Apr 2015

HDFC Bank Limited
Feb 2016 - Jun 2020Department : Digital Transformation, Mobility Banking & Social MediaPrimary Responsibilities : 1. Design and implementation of new products and enhancements for HDFC Bank Mobile Banking Applications - New concept initiation, requirement and functionality analysis in partnership with IT,UAT and product roll out2. Identification and on-boarding of new vendors for partnering with the Bank for development of upcoming technologies and products 3. Co-ordination with Marketing and Analytics for running customer engagement campaigns and product launch campaigns 4.Training branch employees/other sales channels on new product / service features Show less
Senior Manager
Oct 2018 - Jun 2020Product Manager
Feb 2016 - Sept 2018

IDFC FIRST Bank
Jun 2020 - nowDigital Product ManagerDepartment : Digital Banking - Product ManagementManaging IDFC FirstBank's Net & Mobile Banking Application which includes product lifecycle management enhancing customer experience gauging product features and proposing product enhancements.
Licenses & Certifications

Certification of UI/UX Programme
Human Factors International- View certificate

Professional Scrum Master™ I (PSM I)
Scrum.orgApr 2023 
Certification of NSE in Mutual Funds - A Beginner's Module
National Stock Exchange of India Limited
Certification of NSE in Capital Markets (Dealers Module).
National Stock Exchange of India Limited
Honors & Awards
- Awarded to Uma P.Product Rewards & Recognition - HDFC Bank’s New Mobile Banking App - 1) Quest Customer Experience Award for Best Overall Customer Experience - HDFC Bank’s New Mobile Banking App ,2) ET Now Making of Developed India Award for Best Innovative App – HDFC Bank’s New Mobile Banking App 3) Asian Banking & Finance Award for Best Mobile Banking Initiative of the Year
Languages
- enEnglish
- hiHindi
- guGujarati
- maMarathi
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