
Chris Boudreau
Director of Adult Programs and Community Engagement

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About me
Customer Success Manager
Education

Trinity College
-Master of Business Administration (M.B.A.) Executive Leadership 3.85 - Distinguished Honors
Biola University
-M. Divinity Non-Profit/Public/Organizational Management
University of California, Irvine
-Project Managment Certificate Project ManagementProject Management Certification

Cedarville University
-Bachelor's Degree Liberal Arts and Sciences/Liberal StudiesActivities and Societies: Soccer
Experience

Journey of Faith, Manhattan Beach
Jan 2001 - Feb 2007Director of Adult Programs and Community Engagement
Friends Church
Feb 2007 - Jun 2012Director of Family Education & Community Engagement
Twin Rivers Church
Jun 2012 - Sept 2014Executive Director
Relationship Help Center
Jan 2014 - Jan 2015Client Relationship Manager Correctly identified 45 potentially new partnerships through networking efforts to increase brand awareness, resulting in a 20% increase in new clients within a short period of time. Utilized key account management best practices to service existing accounts in terms of new resources, feedback and aftercare provided.

Sureco Health & Life
Jan 2015 - Jan 2016Insurance & Senior Care Consultant Implemented strategy leading to the achievement of targeted monthly goals and securing new clients. Conducted client needs analysis to uncover long-term health care needs to present comprehensive solutions. Provided education and training to seniors throughout the Medicare & Medical process.

Senior Care Authority
Jul 2017 - Aug 2018Senior Care Specialist Streamlined alliances with various counties to coordinate services for seniors in the greater Denver area. Constructed new partner relationships, providing strategic alliances and business opportunities with senior care providers. Provided long term care solutions for seniors based on built relationships developed through new business developments.

Enquire
Aug 2018 - Aug 2020Executive Sales Representative Engaged in collaborative projects supporting customers & communities. Contact Center inside sales representative fielding inbound inquires for clients.

Pine Trails of Castle Rock
Aug 2020 - Apr 2021Director of Sales & Marketing Developed/Executed marketing plans including outside sales, inside sales, public relations, media, and consumer communications. Executed relationship sales & customer service methodology to prospective residents/family to reach monthly move-in goals. Conducted new product demonstrations for all upsell/cross selling opportunities.

Enquire
Apr 2021 - May 2023Client Success - Account Manager at Enquire Managed 30 clients by providing customer service requests and managing projects, ensuring client success and utilizing software as sales technology & marketing automated platforms (senior living, post-acute/in healthcare verticals). Oversaw and executed data integrity management for monthly reporting and Quarterly Business Reviews. Fostered numerous relationships through client engagements, ensuring company sales and marketing goals are met. Collaborated across multi-departments to manage developmental & implemental processes throughout customer phases of onboarding, expansions, system migrations, integrations, and re-configurations to client meet/exceed needs. Show less

American DataBank
Oct 2023 - nowClient Success Manager at American Databank - A DISA Healthcare Company
Licenses & Certifications

Project Management Certification
Volunteer Experience
Volunteer Project Team Lead
Issued by Various Non Profit organizations on Feb 2002
Associated with Chris Boudreau
Languages
- enEnglish
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