Junaid Javaid

Experience

• 

  Mobily

  Mar 2013 - Aug 2013

  Secretary

  - Receive and screen phone calls and redirect them when appropriate- Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)- Make travel arrangements for executives- Handle confidential documents ensuring they remain secure- Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders

• 

  Souq.com

  Sept 2013 - Aug 2015

  Supply Chain Officer

  - Planning delivery timetables- Ensuring stores have enough stock- Making sure suppliers have enough stock to meet demand- Overseeing the ordering and packaging process- Monitoring stock levels- Tracking products through depots to make sure they arrive at their destination- Overseeing arrival of shipments

• 

  Rotana Hotel Management Corporation PJSC

  Sept 2015 - Jan 2020

  - Maintain a high level of exposure for the hotel through direct sales- Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts’ managerial and departmental executives for a comprehensive client servicing, achieving targets and maximum productivity- Implement and execute all sales objectives and action plans to reach and exceed targets set- Solicit and serve transient and group business and meetings- Ensure that selling strategies are adhered to during negotiations and maximize up selling opportunities whenever possible- Ensure comprehensive and up to date knowledge of properties’ unique selling points, features, amenities, services and policies- Formulate corporate offer letters and yearly contracts and any other required business correspondence- Provide feedback on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and / or direct mail Show less - Prepare and type events team’s offer letters, update the sales database system and ensure it is reviewed and properly checked before handing it for signature- Compose letters, memos, faxes and other mail on behalf of the Director of Sales and other executives- Maintain a prompt and accurate follow up and trace system for all correspondences- Handle all incoming calls and guest’s inquiries in the absence of the sales team and channel to the concerned if the inquiry requires immediate action- Ensure that the sales month end report is accomplished and submitted on time- Ensure that all correspondence and offers related to the sales team goes out within maximum of 24 hours- Communicate well at all levels dealing with the various administrative demands placed by the pressurized working environment- Ensure that all equipment is in proper working order and cultivate care for all equipment used- Deal with the clients on call, emails and personally if they visit the hotel- Making events blocks and BEOs after confirmation of events- Successfully scored 85 to 95 percent while tested through IFH mystery calls Show less - Answering guest questions, complaints and concerns; follow through either to resolution or refer to the propriate manager- Understand fully the hotel amenities, packages, and promotions- Assist managers in scheduling appointments, meetings and travel arrangements for business trips as required- Produce quotations and written confirmation to all clients- Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads- Performing clerical duties such as typing correspondence and reports, filing, and answering phones- Assure all incoming and outgoing correspondence is typed, received, mailed and/or filed as required- Coordinate and/or participate in special projects for the Sales and Marketing department Show less

  • Sales Executive

    Jan 2019 - Jan 2020

  • Event Coordinator

    Mar 2017 - Dec 2018

  • Sales Coordinator

    Sept 2015 - Feb 2017
• 

  Mobishastra Technologies LLC

  Mar 2020 - Oct 2022

  Business Development Executive

  Network Services Providers

• 

  Ibex

  Dec 2022 - now

  International Customer Service