Heidi Khzam

Experience

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  GPC Group- AGEDI Program

  Jan 2009 - Jan 2010

  Administrative & Outreach Coordinator

  *Provided admin management support to AGEDI senior consultants with the Environment Agency of Abu Dhabi *Managed over 150 accounts of highly sensitive information from stakeholders in the Microsoft Dynamics CRM database*Coordinated and represented internal and external meetings along with the UNEP for global initiatives

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  Louis Vuitton

  Jan 2010 - Jan 2012

  Team Sales Leader

  ACHIEVEMENTS:Top Seller Annual Emerald Award, Employee Performance Award, the first 100% Secret Shop Score in the Region and hosted the stores first Runaway Show while closing the most in sales*Earned a substantial bonus for achieving unprecedented sales figures of $1.8 Million in 2011 and $2.2 Million in 2012*Increased annual sales by 70% and retention by 50%*Supervised portfolios for VIP/Celebrity clients *Acted as an LV Ambassador presenting the history and craftsmanship of the brand and products with cross-selling achievements Show less

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  EZ Staffing Inc

  Jan 2012 - Jan 2014

  Marketing Manager

  * Achieved 12% growth in account revenue and 7% profitability improvement* Led successful negotiation with 6 key hospitals which resulted in profitable contract* Renegotiated annual marketing retainer with key client, which improved agency's resource investment by 15%* Maintained daily rapport with 60 key account clients, addressing specific needs, and anticipating new opportunities for growth

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  ELLE Decoration DUBAI - Patrimony Media Publishing, LLC

  Jan 2014 - Jan 2018

  Senior Account Manager

  *Promoted from Account Executive to Manager for securing a 41% increase in revenue from a major client in my first year*Cultivated and grew relationships with business owners and decision makers within a portfolio of over 50 businesses*Built AED 500,000 pipeline of bookings within the first six months*Personally established and managed over 65 key accounts in multiple competitive regions, within a 12 month period*Increased our top 10 key accounts spend with up to 50% by delivering tailored made free print and digital editorial campaigns Show less

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  Clapp

  May 2021 - May 2022

  Senior Account Manager

  *Negotiated strong partnerships with key global, regional, and local accounts, as one of the finding members and top account managers*Achieved and developed the highest income with an impressive growth of premium brands and cluster accounts from diverse industries (retail, fashion, hotel, F&B, leisure, attractions, beauty, healthcare, & services)*90+ closed deals (prospecting and cold call -> close)*Improved offers with increased rewards by business development and strategy enhancements from current market trends*Resolved contract breaches of social media deliverables with influencers and brands using crisis and customer service tactics including loyalty program incentives and prevention forecasts Show less

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  Majarra مجرة

  May 2022 - now

  Senior Sales Manager in the GCC Region for:Harvard Business Review ArabiaFortune ArabiaMIT Technology Review ArabiaStanford Social Innovation Review ArabiaPsychologies ArabiaPopular Science Arabia

  • Senior Advisor - Business & Marketing Solutions

    Feb 2024 - now

  • B2B Senior Sales Manager - Business Solutions

    May 2022 - Feb 2024