
Catherine Barter
Lead Designer

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About me
Assistant Manager Customer Experience Design | Industrial designer | Human-centred design | Customer Experience Design (CX) | User Experience Design (UX) | Sustainability and Innovation | Design Thinking | Story Teller
Education

Monash University
2009 - 2012Bachelor of Industrial Design Industrial Design and Product Design Honours
Tintern Grammar
2002 - 2007VCE English Language , Maths, Physics, Geography, Studio Art ( Textiles ) and Visual CommunicationActivities and Societies: Recipient of the Tintern Sports award for six-year straight an active member of the following Girl sports Victoria sports : - Kayaking Team both Captain and participant - Cross Country Team - Athletics Team - Tennis team - Volley Ball team - Netball -An active participant in the Art and design department helping staff with show setups and yearly stocktake
Experience

Rovingwork
Jan 2013 - Feb 2015Lead DesignerDesign and developed an innovative range of personal portable bags for the growing hot desking trend. I focused on the user experience and ergonomics for the Business nomad. Clients include: ANZ bank

Horizon Global
Feb 2014 - May 2015Automotive Accessories Product DesignerDeveloped, designed and oversaw the rollout of a rebranding and two new product ranges for Rola Roof racks across the Super Cheap Auto store network and roof rack sales dealership Australia and New Zealand.

Buzz
May 2015 - Nov 2018Industrial Designer / Product DesignerDesigned and lead top airlines tender pitches for In-flight Luxury Amenities, from concept through to wins. I focused on consumer trends, storytelling, brands and airline DNA, working closely with the key stakeholders throughout the business to create concise messaging and a focused approach.Brand and Clients worked with: Tumi. Ted Baker. Want Les Essentiels. Crumpler. Oscar De La Renta. Trussardi. Lo & Sons. Billy Kirk, Shinola. Paul Smith. Moleskine. Etro. Kate Spade. Mandarina Duck. Brooks Brother. Grown. Kiehl's. La Labo. Hunter Lab. Thank you. Aspar. Byredo. Penhaligons. Malin+Goetz. Delta Air Lines. Qantas. Air Canada. Virgin Australia. Jet Star. American Airlines. United. Etihad Airways. Show less

OPG
Nov 2018 - Jan 2019Conceptual DesignerConceptualised and executed Key marketing concepts through visuals point of sale. Complimenting and enhancing brand campaigns to grown in-store presence.Clients include: Nike. Priceline, Frank Body. Lion. Mars. Brickworks. Optus. Beats

FORMIA
Apr 2019 - Nov 2020Managed and developed Luxury Amenities airline tender responses, from concept through to wins. With a strong focus on consumer engagement and unique selling points through trend analysis, storytelling brand development and curation of unique visual responses by working with the various key stakeholders throughout the business and brands. Implemented improved studio focus and processes to manage the studio workflow and designers time, engaging with upper management to align all work throughout the year. Show less
Design Manager and Creative
Jun 2019 - Nov 2020Design Consultant
Apr 2019 - May 2019

Cathay Pacific
Mar 2021 - nowResponsible for managing and developing seats across the Cathay Pacific fleets from concept and tender to onboard. Ensure the customer’s needs are enhanced through research and design. Pushing for innovation and improving the experience by providing all new products and exploring material innovation, creating a uniquely Cathay product and analysing the key Cathay signatures that will ensure Cathay Pacific continues to reach the goal of being the number one service Brand.•Advocate for Sustainability within the Aircraft interiors - attending the Sustainability Design Summit in London, Red Cabin in Hamburg and the Business Environmental Council in Hong Kong on behalf of Cathay Pacific •Building partnership relationship with the Cathay Pacific supplier network to help implement sustainable design and further sustainable initiatives within Cathay Pacific •I am a member of the CathayPacific D&I cultural pillar committee Project management | Budgets | RFP specification | Supplier relationship and Material development | Sustainability | CMF | Purchase orders | CX | UX | D&I Show less Responsible for managing and developing the new premium Business class inflight cabin products (e.g. passenger seats, lavatories, cabin décor, soft products, etc) from Concept through to onboard. Ensuring the Customer's needs are enhanced and at the forefront of the design through research and innovation and working to identify requirements, including ergonomics research and material development and applying findings to develop product requirements. Lead and undertake consumer and tender research on key trends and innovations, focusing on delivering relevant solutions tailored to the Cathay premium customer. Products see the Aira suite launching Q2 of 2024Project Management | CMF development | supplier relationships | RFP writing |Purchase ordering | CX an UX design Show less
Assistant Manager - Customer Experience Design - Aircraft seating
Mar 2023 - nowAssistant Manager - Customer Experience Design - Business Class Cabin
Mar 2021 - Mar 2023
Licenses & Certifications
- View certificate

STORYTELLING FOR INFLUENCE
IDEO USept 2020 - View certificate

Learning Design Thinking: Lead Change in Your Organization
LinkedInMar 2019 - View certificate

User Experience Design
RMIT UniversityAug 2022 - View certificate

Project Management for Professionals
RMIT UniversityMay 2022
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