Wayne MacDonald

Experience

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  Software Quality Partners

  Aug 1999 - Sept 2000

  Program Manager

  Developed and managed projects across full lifecycle for national communication company including:• Develop new QA processes for billing systems group• Managed to methodology artifacts including Master Project Plan (objectives, scope, acceptance criteria, team roles and responsibilities, communication matrix, etc.), WBS and Master Project Schedule in MS-Project, Executive Overview for sales support, templates for team status reporting, and responsibilities matrix.• Prepared formal assessment methodology for client applications at CMM Level 2 standards• Dissected client policies and procedures for application deployment, ensuring standards and applications are compliant also managed personnel, budgets and client reporting. Show less

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  International Network Services

  Sept 2000 - Mar 2006

  Program Manager

  Highlights: Branch ManagerReplaced existing branch manager and kept it profitable during transition of selling the company. Ensured high-client satisfaction and loyalty, motivated staff, managed P&L with positive cash flow.Highlights: Senior PrincipalNationally recognized leader for installing the Microsoft EPM Server. Primary role was to fix failed implementations. In addition to technology, project critical success factors included change management and process integration of existing PMO methodologies. Duties included assessing the current state, then gap analyzing the technical and resource capabilities to define future state and create deployment and adoption strategy. Client industries: Insurance, Aerospace, Gas & Oil, Healthcare, Energy, Banking, Hospitality and Education.Highlights: Business StrategistFor numerous engagements, interviewed Senior Executives through line level staff to divine company business strategy then designed the IT Strategy supporting those business objectives. Deliverables included process improvement maps, technology roadmaps, business scorecards, and technical release strategies.Highlights: Project ManagerReporting to CFO, managed a team installing Business Intelligence application sitting upon a data warehouse. System provided financials for budget, forecasting, aging and revenue projections. ETL processes pulled data from proprietary systems for GL, AP, and commercial advertising scheduling application. Consolidated into OLAP cube and reported through MS Excel.Wrote contracts for and managed over $1M in application development at International Telecommunications firm. Managed nine person development team. Projects included complete redesign and development of website using ASP with SQL backend; creation of back office management system for content administrators; and, design and development of web portal to deliver marketing to distributed partner network. Show less

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  Statera

  Mar 2006 - Dec 2007

  Practice Director

  Hired personnel and responsible for managing and developing staff, serving as engagement / program manager for projects and hitting personal billable quota. Highlights:• Worked with CEO and direct staff to develop business driven IT strategy for the nation’s largest non-profit Hospice. Projects included:o Setting IT portfolio strategy following Kaplan-Norton methodology, managed three Six-Sigma process improvement initiatives with savings over $2M, and development of B-to-C CRM business strategy.• Conducted Business Value Assessment for MOSS 2007 implementation including release strategy, justification and ROI analysis.• Created Executive staff questionnaire, analyzed results and presented new model for IT Governance that supported implementation of a Portfolio Management tool• Engagement managed several BI projects: creation of Hotelier reporting ODS, State Government Data Warehouse, Financial Services SQL training Show less

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  Universal Technical Institute

  Nov 2007 - Jun 2010

  PMO Director

  Spearhead the IT program for a $30M multi-year curriculum redesign including, finding vendors and installing an LMS, EGB, new development for reporting end-of-course surveys, and hiring system administrators for tier two support. Foundation of the data infrastructure will use SOA concepts and MDM design patterns. Successful go-live and data integrations. Managed ERP migration from Apprise to PeopleSoft 9.0 financial modules. Responsible for all aspects of IT integration including work streams for testing, conversions, environments and interfaces. Blended over-arching waterfall lifecycle with scrum methodology for developing interfaces. Hired to help the company develop project management tools in an environment of little process maturity. Managed seven PM’s, removed non-performers and hired experienced replacements. Led a team to develop a home-grown methodology and transition IT organization from traditional waterfall to Agile development practice. Improved customer satisfaction of delivered projects. Show less

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  Neudesic

  Jun 2010 - Sept 2019

  National Practice Director - Agile Transformation Services

  Creating a vibrant team of Agile Professionals who modernize and uplift customer and team skills to Agile practices:- Agile Coaching: helping Scrum and Kanban based software teams become more efficient by supporting and training them in best practice agile principles and processes- ScrumMaster: as a servant leader, support IT teams as they develop and deliver software across multiple domains including BI, CRM, Mobility platforms, SharePoint and collaboration, and others- PreSales Technical Support: assist our Account Managers to understand customer vision and work with technical and business personnel to develop the solution Show less

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  I-ology

  Sept 2019 - Mar 2020

  Director Consulting Services

  Deliver customer business results with technology solutions targeted to their goals. Attract, retain, and grow world class, professional consultants who will delight our customers. Drive innovation for developing low cost, high value products for the businesses we support.

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  The Critical Path Group

  Mar 2020 - now

  President

  Technology consulting firm dedicated to implementing innovative and value driven solutions for Agile Transformation, Team Enablement, and Project Management.

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  Allata

  Sept 2020 - Jul 2021

  Senior Principal

  Allata is a strategy, architecture, and enterprise-level application development company focused on helping clients enhance or scale business opportunities, create efficiencies, and automate processes through custom technology solutions. My job is to help customers realize greater business potential through technology.

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  Verigility, Management and Technology Advisory

  Jan 2022 - Mar 2023

  Principal Consultant

  As a Principal Consultant, I am engaged in delivering Transformational Outcomes, Strategy and Business Optimization, and Digital and Technology Enablement.Verigility Overview:- Management Advisory Capabilities: Strategy, critical change, customer centricity, operations, capability development, organization, M&A integration, revenue generation and cost management. - Technology Advisory Capabilities: IT and digital strategy, business capability enablement, evaluation and planning, solution implementation, vendor management, quality assurance, and organizational readiness. Show less