Crystal Webster

Experience

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  Falls Avenue Resort

  Jan 2004 - Jan 2005

  Administrative Assistant

  Beginning as administrative support in the group bookings department I was quickly promoted to Administrative Assistant to five sales managers within the Group Sales division of a large conglomerate in the heart of Niagara Falls. This gave me first-hand knowledge of front office reception, contract writing, scheduling, organization, event co-ordinating, corporate organization and general administrative skills. My time management, attention to detail and interpersonal skills were honed during my tenure in this position. Show less

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  Not Just Books

  Oct 2005 - Jan 2009

  Owner

  Having exposure to all facets of entrepreneurship gave me a clearer view of business as a whole not merely from an educational or employee standpoint. This opportunity not only fell within the wheelhouse of my previous education and experience in both accounting and business administration but also gave me insight into dozens of industries and businesses throughout the Niagara Region, developing relationships with retailers and service providers some of which I have continued to foster to present. I was able to gain experience with respect to web design, recruiting, contract negotiation, conflict resolution, project management, business development and procurement all of which have been applied, in some capacity, to my following positions. Show less

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  Mr. Furnace

  Jan 2009 - Feb 2011

  Administration Manager

  A keen attention to detail and reporting to various stakeholders including a board of directors was crucial to this role it was imperative to ensure accuracy with respect to financial statements. I had the opportunity to elaborate on their means of calculating accruals for fixed assets and hourly employee wages to solidify the audit trail by capturing these in a continually maintained spreadsheet. Additionally the Accounts Receivable and Payable benefited from a similar upgrade in trace-ability. Show less

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  Accipiter Radar

  Feb 2011 - Jul 2015

  Project Coordinator

  In an effort to achieve a new level of corporate maturity the focus toward Project Oriented Management provided me an opportunity to spearhead a team that created and implemented a corporate Project Execution Methodology that was adopted for all internal and external projects. As a result I was also able to create templates and “cookbooks” for all stages of a project in order to frame the efforts and determine how they would be captured as artifacts. While a part of the administration department there were several areas with respect to traceability and tracking that presented as opportunities. I created a Fixed Asset Register as well as a corporate product tracking system that could track the life of an asset/purchase from point of purchase through to retirement, which was used by various departments in the company. Further to this I created and maintained a Bill of Material data base to record all project purchases including vendors, current pricing, product information etc. that was not only used buy administration and operations but was also instrumental in the sales department for creating roll-up pricing for our product sales and forecasting.  As the company added additional personnel there was a need for more detailed time tracking however an online or commercial means of tracking was, at the time, unsuitable. I evolved the excel time sheet had been in use to allow for time tracking of multiple projects per person, per day in a simplified and more user friendly manner. This allowed for more expedient reporting on various projects and integration into customer reports and R&D government reporting. As international sales increased so did the need for competence with respect to shipping and logistics. I had the opportunity not only to learn by self-study but also to begin the Certified Trade Compliance Specialist training giving me the knowledge to produce and execute all policies and procedures with respect to international shipping. Show less

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  CWD

  May 2017 - Sept 2018

  Executive Assistant

  Providing exceptional administrative support and project/event coordination. Corporate team building event coordination for 100 employees, creation and development of 14 processes that were corporately adopted, international travel coordination, assistance with brand marketing and SEO initiatives, HR assistance. Project Lead for a $250K renovation project. Created and maintained all Project Management documentation. Responsible for ensuring that schedule and budget were maintained and tracked. Oversight of trades and vendors. Show less

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  Golden Gate Inc

  Oct 2018 - Jan 2020

  Corporate Assistant

  Providing oversight and coordination of all administrative and marketing functions to ensure smooth and consistent transition of the order process from prospecting through delivery and collection. Creation of routing schedules, electronic tracking and records organization as well as policies and procedures to provide process improvements resulting in increased efficiency. Assistance with procurement of product, naming conventions, purchase entering, inventory management, and inventory controls to support brokerage and vendor communications as well as product inquiries both internal and external. Attendance, sales and networking at events such as Tradeshows and Golf Tournaments. Maintaining website, social media platforms and Amazon sales and advertising including new product on-boarding photography, content and promotion, trademarking and naming conventions to increase brand awareness. Show less

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  CEM Engineering

  Jan 2020 - now

  Offering strategic and administrative support to further key initiatives as the Executive Assistant to the Principal Engineer. Championing on-boarding of SharePoint for corporate adoption. Working with key stakeholders to facilitate QAQC policy & procedure creation.Leading the Document Control Department to process, issue and retain all engineering documentation.

  • Manager of Administration

    Jun 2024 - now

  • Manager of Project Administration

    Mar 2021 - Jun 2024

  • Executive Assistant and Interim Engineering Administrative Lead

    Jan 2020 - Mar 2021