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Caio Sant'Ana Da Silva

Caio Sant'Ana Da Silva

Followers of Caio Sant'Ana Da Silva1000 followers
location of Caio Sant'Ana Da SilvaSantiago, Santiago Metropolitan Region, Chile

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  • Timeline

  • About me

    Economy | Financial Market | Technology | Web Development | Data

  • Education

    • Campus Code

      2021 - 2021
      Web development

      Activities and Societies: Desenvolvimento web focado principalmente no backend. Duas aplicações foram construídas. Um individualmente e outro em grupo. O objetivo do aplicativo individual era ser uma plataforma onde combinaríamos freelancers com pessoas que oferecessem projetos. O objetivo da aplicação do grupo era criar uma plataforma de pagamentos que pudesse ser integrada por outro grupo e que fosse 100% funcional. Sendo que as plataformas rodando juntas devem conversar e rodar da melhor forma possível.

    • University of São Paulo

      2016 - 2021
      Bachelor of Economic Sciences Economic

      Activities and Societies: Clube de Mercado Financeiro, Júnior FEA-RP

    • University of São Paulo

      2015 - 2015
      Chemical Engineering Interrompido

  • Experience

    • Júnior FEA-RP

      Mar 2016 - Jul 2017

      • Consulting Director

        Dec 2016 - Jul 2017

      • Project Center Manager

        Dec 2016 - Jul 2017

      • Member of the Social Responsibility Nucleus

        Aug 2016 - Nov 2016

      • Project consultant

        Mar 2016 - Nov 2016

    • Financial Market Club

      Mar 2016 - Nov 2016
      Member of the marketing and communication team

      Cuidar da imagem externa e interna do CMF, bem como realizar a divulgação de eventos e a manutenção das redes sociais e do site.

    • Grupo São Francisco

      Sept 2017 - Mar 2020

      - Participation in an external consultancy project within the group: The project was developed by an external consultancy where the focus was on reducing expenses and revenue, I participated as an internal member of the group allocated to the project, assisting in whatever was necessary for the smooth running from the project.- Construction and Calculation of indicators aimed at variable compensation: Performance indicators developed at different hierarchical levels, which were followed up in board and management meetings, when we developed action plans and discussed pending issues. Show less

      • Management and Goals Analyst

        Aug 2018 - Mar 2020

      • Management and Goals Intern

        Sept 2017 - Aug 2018

    • EasyFarm

      Mar 2020 - May 2021
      Chief Operating Officer

      - Restructuring of the customer support part, with the creation, for example, of a help center for customers;- Restructuring of the client's onboarding process;- Creation of new products and functionalities;- Restructuring of the system rethinking factors such as UX/UI, maintenance and creation of new features;- Participation in commercial restructuring;- Definition of monitoring KPIs;- Mapping and restructuring processes;- Participation in server migration;- Participation in the structuring of SEO and content projects. Show less

    • Almee

      Dec 2021 - Jan 2023
      Customer Intelligence Analyst

      - Creat and maintenance dashboards using the Tableau;- Creat and maintenance queries;- KPIs Management, specialy NPS;- Create and maintence reports;- Internal Projects.

    • LATAM Airlines

      Jan 2023 - now

      • Analista de Revenue Management Senior

        May 2024 - now

      • Analista de Revenue Management Pleno

        Jan 2023 - May 2024

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Caio Sant'Ana Da Silva
      2º Lugar no desafio AmBev - SEFEA AmBev Aug 2018 Juntamente com meus colegas de grupo desenvolvemos o case proposto e apresentamos para um banca formada por professores da Universidade de São Paulo e gestores da AmBev.