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Miika Kallasoja

Miika Kallasoja

Research assistant/translator

Followers of Miika Kallasoja441 followers
location of Miika KallasojaEspoo, Uusimaa, Finland

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  • Timeline

  • About me

    Advisor at Sofigate

  • Education

    • Academy Finland

      2019 - 2019
      Junior IT Consultant COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES

      12-week Accelerated Learning program in ServiceNow. Academy offers intensive bootcamp format training programs in industries with a skills shortage. The Accelerated Learning method focuses on high-speed practical learning, agile teamwork and continuous feedback. This is why all Academy students must earn their spot in the program by passing an intensive recruitment process measuring the candidate’s mental ability, personality and motivation.The program consisted of the… Show more 12-week Accelerated Learning program in ServiceNow. Academy offers intensive bootcamp format training programs in industries with a skills shortage. The Accelerated Learning method focuses on high-speed practical learning, agile teamwork and continuous feedback. This is why all Academy students must earn their spot in the program by passing an intensive recruitment process measuring the candidate’s mental ability, personality and motivation.The program consisted of the following:* ServiceNow Fundamentals course + System Admin Certification* ServiceNow System Admin Advanced* IT Service Management Implementation* ServiceNow Platform Implementation* Scripting in ServiceNow* ServiceNow Agile 2.0* Discovery Fundamentals* Domain Separation* Service Portal Basics* Integration Basics* Application Development Basics* Requirements Gathering* Business Communication Show less

    • University of Tampere

      2007 - 2012
      Bachelor of Arts (B.A.) Translation Studies (German)

    • University of Vaasa

      2012 - 2016
      Master of Arts (M.A.) Intercultural Studies in Communication and Administration

      Key modules:- Intercultural communication- Public management- Culture and management- Quantitative and qualitative research

  • Experience

    • Mr. Hsin Wen Hsu

      Jun 2011 - Jul 2011
      Research assistant/translator

      Translated material (excerpts of academic texts, magazine articles) from Finnish into English and sieved them for relevant information.

    • University of Tampere

      Sept 2011 - May 2012
      Self-Access Center supervisor

    • Mr. Hsin Wen Hsu

      May 2012 - Jun 2012
      Research assistant/translator

      Transcribed a 3 hour interview in Finnish and translated it into English.

    • Embassy of Finland, Bern

      Dec 2013 - Feb 2014
      Intern

      Monitored local media; created political and economic reports; represented the embassy at meetings and conferences; updated the embassy's web page and Facebook page, also coming up with ideas to improve the clarity and usability of the former; answered clients' telephone and e-mail queries.

    • Gengo

      Apr 2014 - Jan 2018
      Freelance translator

      Standard-level English-Finnish translations (e.g. Trip Advisor reviews, App texts, marketing texts)

    • Asia Exchange

      Jul 2014 - Jun 2019
      Study Abroad Advisor / Planning Officer / IT Coordinator

      My tasks and responsibilities at different points of time included:* Maintenance and development of the company website, including the coordination of a complete website redesign in 2017* Search Engine Optimization in English, Finnish, German and French* Implementation of a CRM system (Zoho CRM) in 2015 and its maintenance and development* General IT support and maintenance of other company productivity tools * Technical GDPR implementation* Email marketing and customer emails, including the creation of a quarterly newsletter and the implementation of Mailchimp* Contributing to content and digital marketing efforts in other ways through idea generation, blog writing and technical support* Customer service in Finnish, English and German, both via email as well as on telephone* Scholarship applicant screening* German and English translations and proofreading Show less

    • Sofigate

      Sept 2019 - now

      • Advisor

        Oct 2020 - now

      • Lead Analyst

        Aug 2020 - Sept 2020

      • Junior Advisor

        Sept 2019 - Aug 2020

  • Licenses & Certifications

    • Business Technology Standard Version 4.5 Green Card

      Business Technology Forum
      Jun 2024
      View certificate certificate

    • Web Developer Bootcamp

      Udemy
      Feb 2019
      View certificate certificate

    • Certified Implementation Specialist – Cloud Provisioning and Governance

      ServiceNow
      Jun 2022

    • Amazon Web Services Cloud Practitioner

      Amazon Web Services (AWS)
      Apr 2022
      View certificate certificate

    • Fullstack Open MOOC (React, NodeJS, MongoDB)

      University of Helsinki
      Mar 2021
      View certificate certificate

    • ITIL® Foundation Certificate in IT Service Management

      AXELOS Global Best Practice
      May 2021
      View certificate certificate

    • The Modern Javascript Bootcamp

      Udemy
      Apr 2020
      View certificate certificate

    • Certified Implementation Specialist - Customer Service Management

      ServiceNow
      Jan 2023

    • Modern Python 3 Bootcamp

      Udemy
      Jan 2020
      View certificate certificate

    • ServiceNow Certified System Administrator

      ServiceNow
      Aug 2019

  • Volunteer Experience

    • International Tutor

      Issued by Student Union of the University of Vaasa on Aug 2013
      Student Union of the University of VaasaAssociated with Miika Kallasoja

    • Volunteer

      Issued by Eurocamp in Naumburg on Jul 2011
      Eurocamp in NaumburgAssociated with Miika Kallasoja