Prathibha Satish

Experience

• 

  Infosys

  Nov 2019 - Jan 2023

  1. Orchestrated business analysis initiatives, achieving 95% alignment with project objectives and collaborated cross-functionally to understand needs of Product and Business Owners for requirements elicitation.2. Executed root cause analysis, supporting team members to achieve 100% project completion, ensuring program adherence with 90% efficiency.3. Documented comprehensive scope statements by gathering 100% business and tech requirements, guiding project activities with 98% accuracy by utilizing data modeling techniques.4. Identified 5 process gaps & proposed 3 innovative solutions to improve team efficiency, resulting in 20% improved project outcomes. 5. Analyzed and mapped 95% business and system data for IT migration and integration projects, aligning approaches through 90% collaboration agreement.6. Spearheaded end to end project management, fostering seamless collaboration between sub-teams, ensuring continual 95% project progress in dynamic environments. Show less 1. Managed Google Workspace administration, ensuring 99% uptime and resolving issues within 24 hours, while serving as the primary Point of Contact and Subject Matter Expert for the team.2. Developed internal tools using Google App Scripts and Appsheets to streamline workflows, resulting in a 20% increase in productivity within six months.3. Led proposal preparation for Google Workspace projects, achieving a 90% success rate in securing new clients by showcasing expertise and tailored solutions.4. Supported Google Workspace efficiently, resolving 95% of issues within one business day, maintaining certification, and staying current on collaboration tools.5. Configured and deployed cloud solutions, ensuring successful operation and achieving a 95% satisfaction rate among stakeholders, leveraging Google Associate Cloud Engineer certification and expertise. Show less

  • Business Analyst

    Jan 2021 - Jan 2023

  • System Engineer

    Nov 2019 - Dec 2020