Susan Hickman, Chartered Fellow CIPD, MSc. HRM

Susan Hickman, Chartered Fellow CIPD, MSc. HRM

Head of Human Resources

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  • Timeline

  • About me

    HR and Management/Leadership - Lecturer, Trainer, Coach

  • Education

    • NCFE

      2019 - 2019
      Certificate Lean Organisation Management Techniques
    • NCFE

      2018 - 2019
      Level 4 Internal Quality Assurance
    • NCFE

      2016 - 2016
      Certificate Equality and Diversity
    • Central Sussex College

      2012 - 2014
      Postgraduate Certificate in Education, Grade One (Outstanding)

      During this study I conducted a year long action research project focused on exploring the use of learner-centred teaching in adult learning.

    • Open College

      2006 - 2007
      Diploma in Psychotherapy Merit
    • Prince2

      2005 - 2005
      Project Management
    • University of Portsmouth

      2005 - 2006
      MSc Human Resource Management Merit

      Thesis subject: Psychological Contracts

    • University of Portsmouth

      2003 - 2004
      CIPD Diploma Personnel Management Distinction
    • University of Portsmouth

      2002 - 2003
      CIPD - Certificate in Professional Management
    • University of Westminster

      1997 - 1999
      CIPD - Certificate in Personnel Practice
    • Bournemouth University

      1995 - 1996
      BAHons Business Studies
    • Teesside University

      1993 - 1995
      HND Business and Finance
  • Experience

    • Gabem Management Limited

      Apr 2001 - Aug 2012
      Head of Human Resources

      Umbrella operatives increased my remote employee headcount into the thousands.Two time Winner of Sunday Times Best Companies.Design, implementation and continuous improvement of performance management system.Design and delivery of management development workshops.Introduction and improvement of policies, procedures, total reward, r&s programmes.Managing grievances, disciplinaries and change management initiatives.Managing redundancies and defending tribunals.

    • The Learn Centre

      Jan 2007 - Aug 2012

      Corporate Training in Employment Law, Absence Management, Grievance Management, Performance Management, Record Keeping, Recruitment and Selection, Policies and Procedures. Preparing for Tribunal Workshops. Conference Speaking.

      • Freelance HR Tutor

        Jan 2007 - Aug 2012
      • HR Manager

        Jan 2007 - Aug 2012
    • Crawley College

      Aug 2012 - May 2021

      Lecturing on CIPD Advanced Diploma in Human Resources Management (masters level - 7)Lecturing on CIPD Diploma in HRM (level 5).Lecturing and Course Leader for CIPD Foundation Certificate in Human Resources Practice (level 3)Lecturing on CMI - Unit: Strategic Performance Management (level 7)Lecturing on CMI - Unit: Personal Development as a Strategic Manager (level 7) Lecturing on HND Engineering - Unit: Personal and Professional Development (level 5) and Employability (Level 5)Course Leader and Lecturing on ILM - Leadership and Management - Level 3 and Level 5Lecturing on CIPS - Unit: Management in the Procurement and Supply Chain (level 5) Show less

      • Lecturer

        Aug 2012 - May 2021
      • Professional Short Course Trainer

        Aug 2012 - May 2021
    • Freelance

      May 2021 - now
      Freelancer
  • Licenses & Certifications

    • Chartered Fellow

      Chartered Institute of Personnel and Development
      Mar 2011