Susan Hickman, Chartered Fellow CIPD, MSc. HRM

Head of Human Resources

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United Kingdom

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Timeline
About me
HR and Management/Leadership - Lecturer, Trainer, Coach
Education
- NCFE
  2019 - 2019
  Certificate Lean Organisation Management Techniques
- NCFE
  2018 - 2019
  Level 4 Internal Quality Assurance
- NCFE
  2016 - 2016
  Certificate Equality and Diversity
- Central Sussex College
  2012 - 2014
  Postgraduate Certificate in Education, Grade One (Outstanding)
  During this study I conducted a year long action research project focused on exploring the use of learner-centred teaching in adult learning.
- Open College
  2006 - 2007
  Diploma in Psychotherapy Merit
- Prince2
  2005 - 2005
  Project Management
- University of Portsmouth
  2005 - 2006
  MSc Human Resource Management Merit
  Thesis subject: Psychological Contracts
- University of Portsmouth
  2003 - 2004
  CIPD Diploma Personnel Management Distinction
- University of Portsmouth
  2002 - 2003
  CIPD - Certificate in Professional Management
- University of Westminster
  1997 - 1999
  CIPD - Certificate in Personnel Practice
- Bournemouth University
  1995 - 1996
  BAHons Business Studies
- Teesside University
  1993 - 1995
  HND Business and Finance
Experience
- Gabem Management Limited
  Apr 2001 - Aug 2012
  Head of Human Resources
  Umbrella operatives increased my remote employee headcount into the thousands.Two time Winner of Sunday Times Best Companies.Design, implementation and continuous improvement of performance management system.Design and delivery of management development workshops.Introduction and improvement of policies, procedures, total reward, r&s programmes.Managing grievances, disciplinaries and change management initiatives.Managing redundancies and defending tribunals.
- The Learn Centre
  Jan 2007 - Aug 2012
  Corporate Training in Employment Law, Absence Management, Grievance Management, Performance Management, Record Keeping, Recruitment and Selection, Policies and Procedures. Preparing for Tribunal Workshops. Conference Speaking.
  - Freelance HR Tutor
    Jan 2007 - Aug 2012
  - HR Manager
    Jan 2007 - Aug 2012
- Crawley College
  Aug 2012 - May 2021
  Lecturing on CIPD Advanced Diploma in Human Resources Management (masters level - 7)Lecturing on CIPD Diploma in HRM (level 5).Lecturing and Course Leader for CIPD Foundation Certificate in Human Resources Practice (level 3)Lecturing on CMI - Unit: Strategic Performance Management (level 7)Lecturing on CMI - Unit: Personal Development as a Strategic Manager (level 7) Lecturing on HND Engineering - Unit: Personal and Professional Development (level 5) and Employability (Level 5)Course Leader and Lecturing on ILM - Leadership and Management - Level 3 and Level 5Lecturing on CIPS - Unit: Management in the Procurement and Supply Chain (level 5) Show less
  - Lecturer
    Aug 2012 - May 2021
  - Professional Short Course Trainer
    Aug 2012 - May 2021
- Freelance
  May 2021 - now
  Freelancer
Licenses & Certifications
- Chartered Fellow
  Chartered Institute of Personnel and Development
  Mar 2011