Maha Khan

Experience

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  Kitchen Stuff Plus Inc.

  Jul 2017 - Dec 2017

  Sales Floor Associate
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  Forever 21

  Dec 2017 - Jul 2018

  Cashier

  • Ensuring a high level of customer service at the checkouts• Accurately recording customer transactions in electronic cash register• Effective communications and interpersonal skills• Having a strong attention to detail

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  AMERICAN EAGLE OUTFITTERS INC.

  Jul 2018 - Jun 2021

  Assistant Manager

  • Supervisor for store, focus to make sure all associates are assigned a task and store isrun with little disruptions• Interacting with customers on behalf of the company, managing anyinconveniences they may have faced through direct communication

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  MCI The Doctor's Office

  May 2020 - Mar 2021

  Medical Receptionist

  • Greet and check-in patients as they arrive at the clinic, validating health cards • Answering phone calls while providing excellent client care• Scheduling patient appointments •Arranging consultations and booking follow up appointments • Maintaining patient records and updating information as necessary • Assisting with administrative tasks such as faxing, scanning and processing invoices for uninsured services

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  BMO Financial Group

  May 2021 - Jan 2022

  Customer Service Representative

  • Delivered prompt, accurate and excellent customer service by cross selling banking products• Established new customer accounts for our personal and business customers• Regularly assisted the management team with pertinent branch audits and reports• Processed domestic and international wire transfers

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  Wunderman Thompson

  Jun 2022 - May 2023

  Communications Specialist

  • Led the planning and execution of integrated marketing campaigns for high-profile clients, including Microsoft, achieving measurable increases in brand awareness and customer engagement. • Designed and delivered email campaigns using CRM platforms, achieving open and click-through rates above industry benchmarks. • Collaborated with creative and account teams to develop tailored communication strategies aligned with client objectives. • Conducted data analysis and reporting to measure campaign success and provide insights for continuous improvement. • Coordinated and managed virtual and in-person events, ensuring timely delivery and exceptional attendee experiences. • Oversaw the creation of marketing collateral, including brochures, presentations, and digital assets, to support client initiatives. • Maintained strong client relationships, acting as a primary point of contact to address needs and ensure satisfaction. Show less

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  TJX Canada – Winners, Marshalls, HomeSense

  Dec 2023 - May 2024

  Allocation Analyst

  • Identified, recommended, and executed on business opportunities, forecasting 1 to 3 months, by analyzing trends, researching market trends that reflect merchandise strategy; measures results and provides recommendations• Created optimal product mix at store level through analysis and allocation of goods to maximize profitable sales• Created weekly shipping strategies that will enable allocating products to the right stores at the right time by leveraging business tools to analyze department specific sales trends, inventory optimization, store volumes and demographics• Assisted with planning and execution of specific events to optimize shipping strategies; summarizing results to develop recommendations that will inform success of future events• Planned Corporate events and organized and managed events from concept to execution.• Coordinated with vendors, suppliers, and stakeholders to ensure smooth event operations. Show less

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  Mississauga Board of Trade

  Jun 2024 - Jan 2025

  Marketing & Events Coordinator

  • Planned, coordinated, and executed high-profile business events, including networking conferences, seminars, and awards galas, ensuring seamless execution and exceeding attendance targets. • Developed and implemented marketing campaigns to promote events, driving engagement across email, social media, and web platforms. • Managed social media accounts, creating and scheduling content to grow followers and increase brand visibility. • Collaborated with cross-functional teams to create compelling communications materials, including newsletters, press releases, and promotional content. • Built and maintained relationships with stakeholders, sponsors, and community partners to enhance event success and organizational reputation. • Analyzed campaign performance using tools like Google Analytics and provided actionable insights to improve future strategies. • Designed and distributed branded materials for events, ensuring consistent messaging and quality. Show less

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  Match Retail

  Feb 2025 - now

  Account Coordinator

  • Support the execution of retail marketing campaigns by coordinating with internal teams and external stakeholders.• Assist in managing client accounts, ensuring all deliverables are met on time and within budget.• Analyze sales data and campaign performance to provide insights and recommendations for optimization.• Coordinate logistics for promotional events, product launches, and in-store activations.• Maintain strong relationships with clients, vendors, and field teams to ensure seamless execution of retail initiatives.• Develop and manage reports, presentations, and other materials to support client meetings and internal strategy discussions.• Collaborate with cross-functional teams, including marketing, creative, and operations, to drive successful campaign execution. Show less