Franklin Scotti

Experience

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  IRC and Associates

  Sept 2003 - Jan 2005

  Community Manager

  Knowlton Manor, a 50 unit apartment community located in Los Angeles, CA.-Conducted heavy rental solicitation through advertisement and referrals.-Conducted rental screening and lease execution.-Conducted resident move-in / move-out procedures, inspections and deposit refund assessment.-Maintenance team management, including: staffing, scheduling, resource delegation, policy adherence oversight, work order status oversight, overtime approval, quality control, task prioritization, and procedural compliance during a complete refurbishment/lease-up phase.-Maintained rental collection, payroll, make bank deposits and manual bookkeeping.-Other duties included: All resident relations and correspondence, city proposals, price negotiation and bid solicitation for sub-contracted work, re-creation of rental contracts, and creation of monthly newsletter.*$10.00 hourly plus bonuses.Omitted, unrelated experience explaining gap in employment from 01/06/2005 – 10/08/2007 can be provided. Show less

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  Riverstone Residential Group

  Oct 2007 - Jun 2009

  Leasing Specialist

  AO Santa Monica Apartments, 350 unit Class A apartment community with 8 retail shops located in Santa Monica, CA.-Conducted resident relations, including: general resident correspondence, resident retention, lease renewals, and follow up.-Followed up with leads from Level One within two hour time frame.-Conducted heavy rental solicitation through online marketing.-Conducted frequent tours of the apartment community, with a 30% closing ratio.-Utilized Yardi Voyager 6.0 to record prospective traffic, check ledgers, input work orders and follow up with prospects.-Conducted rental screening and lease execution procedures.-Conducted move-ins, move-outs and renewals; roughly 10 move-ins and 10 renewals per month.-Interfaced with maintenance team to insure prioritization and procedural compliance with maintenance policies. -Monitored, facilitated, tracked and recorded renters insurance collections from an online site: www.erenterplan.com.*$14.50 per hour plus bonuses and rental discount. Show less

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  BRE Properties

  Nov 2009 - Aug 2010

  Leasing Specialist

  Alessio, a 624 unit Class A apartment community located in Los Angeles, CA.-Conducted resident relations, including: general resident correspondence, resident retention, lease renewals, and follow up.-Followed up with leads from Level One within two hour time frame.-Conducted heavy rental solicitation through online marketing.-Conducted frequent tours of the apartment community, with a 30% closing ratio.-Utilized Yardi Voyager 6.0 to record prospective traffic, check ledgers, input work orders and follow up with prospects.-Conducted rental screening and lease execution procedures.-Conducted move-ins, move-outs and renewals; roughly 18 move-ins and 60 renewals per month.-Interfaced with maintenance team to insure prioritization and procedural compliance with maintenance policies. -Monitored, facilitated, tracked and recorded renters insurance collections from an online site: www.erenterplan.com.*$12.50 per hour plus bonuses and rental discount. Show less

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  The Finger Companies

  Feb 2011 - Apr 2016

  The Ventana, a 405 unit Class A apartment community located in Playa Vista, CA.-Leasing team management, including: staffing, scheduling, goal setting, training, support, auditing, performance assessment, pricing adjustments, and logistics oversight. -Heavy focus on retention through open door policy and resident relations, generating all mass resident correspondence, planning and execution of quarterly resident events, online reputation management, review site correspondence, maintained a strong market position in saturated market conditions.-Conducted tours, follow up, executed holding process, application, lease generation and execution, and move-in procedures.-Lease renewal pricing suggestions, renewal solicitation, negotiation, and lease execution.-Website management: including picture selection and verbiage auditing.-Annual budget creation, make ready projection reporting, bi-weekly revenue projection reporting, weekly reporting including: leasing activity reporting, revenue reporting, lease % and projected occupied % reporting, detailed market survey reporting, pricing analytics and suggestions, availability reporting, delinquency reporting, capital project updates, budget overage reporting, and NTV explanations.-Executive narrative and management performance essay production.-Investor relations including: weekly tele-conferencing and reporting, capital project updates, touring, and maintaining perceived asset value.-Maintenance team management, including: staffing, scheduling, resource delegation, policy adherence oversight, work order status oversight, overtime approval, quality control, task prioritization, procedural compliance, part ordering, and appliance ordering.-Conducted make ready scheduling and facilitated logistics for both in-house labor and outsourced labor, prioritized staff and resources, while staying within budgetary constraints.*$85,000 annual salary plus bonus and comped on-site apartment home. Show less The Ventana, a 405 unit Class A apartment community located in Playa Vista, CA.-Transacted accounting functions, rental collections from personal checks and online payment transactions, timely bank deposits, and insuring accounting accuracy through methodology and quarterly audits.-Utilized AMSI to record all rental collections, input and track lease terms, reconcile ledgers, input move-ins, lease renewals, execute move-out deposit refunds, and generate monthly reports.-Monitored, facilitated, tracked, recorded, and reconciled online transactions from an online payment site: www.rentpayment.com.-Conducted move-out inspections and assessment of charges. -Conducted make ready scheduling and facilitated logistics for both in-house labor and outsourced labor, prioritized staff and resources, scheduled vendors for unit turns, including carpet cleaning or replacement, paint, and hardwood refinishing.-Established, monitored, and recorded utility usage for vacant units.-Conducted file audits for move-ins and renewals; roughly 10 move-ins and 30 renewals per month.-Maintained consistent marketing through online advertisement and review sites.-Conducted roughly 4 tours per week of the apartment community, with a 30% (or higher) closing ratio. -Produced and served legal notices such as 3-Day Notices, Notices of Belief of Abandonment, Notice of Right of Entry, and settlement agreements. -Interfaced with a legal team to serve Unlawful Detainers, facilitate eviction process, and gain legal advice. -Interfaced with maintenance team to insure prioritization and procedural compliance with maintenance policies. *$19.09 per hour plus bonuses and rental discount. Show less The Ventana, a 405 unit Class A apartment community located in Playa Vista, CA.-Conducted resident relations, including: general resident correspondence, resident retention, lease renewals, and follow up.-Conducted heavy rental solicitation through online marketing.-Conducted frequent tours of the apartment community, with a 30% closing ratio. -Heavy use of AMSI to record prospective traffic, check ledgers, generate weekly reports input work orders, and follow up with prospects.-Conducted rental screening and lease execution procedures.-Conducted move-ins, move-outs and renewals; roughly 10 move-ins and 30 renewals per month.-Interfaced with maintenance team to insure the prioritization and procedural compliance of maintenance policies. -Monitored, facilitated, tracked and recorded renters insurance collections from an online site: www.erenterplan.com.*$15.43 per hour plus bonuses and rental discount. Show less

  • Community Manager

    Jun 2015 - Apr 2016

  • Assistant Manager

    Jun 2012 - Jun 2015

  • Leasing Specialist

    Feb 2011 - May 2012
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  Moss and Company

  Jul 2016 - now

  -30 multi-family and mixed-use properties, 601 units, 9 Community Managers, located in the West Los Angeles Region.-Capital project and construction project management including full exterior multi-family renovations, including complete exterior stucco and paint project management, complete common area renovations, reviewing and detailing scope of work, scheduling, quality control and contract adherence, evaluating construction progress and maintaining operational relationship with Project Manager. -Interior renovations including bid solicitation, renovation specification selection, detailing scope of work, purchasing, scheduling, quality control and contract adherence.-Management oversight, progress reporting, goal setting, support, scheduling, accountability adherence, team building exercises, and training. -Analytics and reporting including annual budget creation, daily leasing reporting, revenue reporting, budgetary reporting, general ledger coding adherence and corrections, leased % and projected occupied % reporting, detailed market survey reporting, pricing analytics and suggestions, availability reporting, delinquency reporting, construction project updates, budget overage reporting, and reporting audits.-Executive narrative and management performance essay production. Show less -Chelsea Santa Monica, a 53 unit Class A “Lease-Up” mixed-use community located in Santa Monica, CA.-Construction management including evaluating construction progress and maintaining operational relationship with Project Manager, evaluating scope of work, scheduling, quality control and contract adherence, punch list creation and adherence, warranty evaluation and adherence.-Establish vendors agreements, maintain service agreements, bid solicitation, scheduling, management, and oversight of life safety systems compliance such as annual fire alarm testing and scheduling logistics, methane alarm testing and monitoring systems upkeep through bid solicitation and maintenance oversight, elevator repair and maintenance scheduling, HVAC repair scheduling and oversight, boiler systems maintenance scheduling and oversight. -Analytics and reporting including annual budget creation, daily leasing reporting, weekly reporting including leasing activity reporting, revenue reporting, leased % and projected occupied % reporting, detailed market survey reporting, pricing analytics and suggestions, availability reporting, delinquency reporting, construction project updates, budget overage reporting, and NTV explanations.-Executive narrative and management performance essay production.-Heavy focus on resident retention through open door policy and resident relations, generating all mass resident correspondence, planning and execution of quarterly resident events, online reputation management, review site correspondence.-Conducted daily property walks and held staff accountable to weekly property walks to identify property defects. -Conducted tours, follow up, executed holding process, application, lease generation and execution, and move-in procedures.-Leasing team management of leasing personnel, including staffing, scheduling, support, and logistics oversight. Show less

  • Regional Portfolio Manager

    Jan 2018 - now

  • Community Manager

    Jul 2016 - Jan 2018