Jayoti Dey

Jayoti Dey

Senior Customer Service Representative

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location of Jayoti DeyDelhi, India

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  • Timeline

  • About me

    Senior Quality Analyst

  • Education

    • Calcutta University, Kolkata

      -
      Master of Arts (M.A.) ENGLISH LANGUAGE AND LITERATURE/LETTERS
  • Experience

    • Wipro Ltd. - India

      Jul 2011 - Nov 2013
      Senior Customer Service Representative
    • FIS

      Apr 2014 - Sept 2022

      Handling credit card dispute

      • Senior Quality Analyst

        Feb 2019 - Sept 2022
      • Dispute Analyst

        Apr 2014 - Feb 2019
    • ByteDance

      Sept 2022 - now
      QA Specialist
  • Licenses & Certifications

    • Lean Six Sigma Green Belt Course Completion

      GreyCampus
      Feb 2022