Brenda Rees

Experience

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  Clarion University of Pennsylvania

  Jan 2009 - May 2012

  Admissions Office Tour Guide/Office Aid

  • Assisted admissions representatives with campus visit programs, setting up for campus events and open-house• Conducted campus tours for prospective students and their families• Facilitated discussions between prospective students and university faculty• Maintained a filing system, scheduled appointments and processed admission applications

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  Brookville Area Chamber of Commerce

  Aug 2011 - Dec 2011

  Web Design Intern

  • Assisted Executive Director on day to day Chamber business• Promoted Chamber functions and publicity through social networking sites as well as print mediums• Maintained and updated Chamber website

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  Infotrieve

  Jul 2012 - Feb 2013

  Reprints Client Account Specialist

  • Facilitated entire sales process from needs assessment, negotiation, and fulfillment of orders • Created productive relationships with B2B partners

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  Meltwater

  Jun 2013 - Jul 2014

  Content Assistant

  • Conducted contact research• Maintained CRM database integrity• Troubleshoot press release distribution system inquiries• Developed productive relationships with industry contacts

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  Publishing Technology

  Jul 2014 - Oct 2015

  Account Manager

  • Served as the primary point of contact and build long-term relationships with customers• Assisted customers through email, phone, online presentations, screen-share, and in-person meetings• Developed strong relationships with key accounts• Ensured the timely and successful delivery of company solutions according to customer needs and objectives• Delivered exceptional client service on a day-to-day basis• Monitored and analyzed customer’s utilization of the product• Collaborated with the sales team to onboard and integrate new clients • Served as liaison between the customer and internal teams Show less

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  National Geographic Learning ELT

  Oct 2015 - Aug 2021

  Learning Consultant - Academic and Adult ESL

  • Exceeded sale quota 2019-2021• Grew market share in Western Canada.• Utilized a consultative sales approach to understand customer needs and recommend relevant offerings• Followed up with existing customers to provide additional support and address concerns• Implemented up-selling strategies, encompassing recommendations of accessories and complementary purchases• Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.• Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement. Show less

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  LNA Health Careers

  Aug 2021 - Aug 2022

  Business Development Specialist

  • Led a team of 5 enrollment specialists to maintain over 80 new enrollments per month• Negotiated, prepared, and executed 15+ annual curriculum adoption contracts• Analyzed sales data to target growth opportunities• Created marketing plans and initiatives to leverage referral networks and promote business development• Developed detailed plans to enhance sales management and prioritize long-term business goals• Utilized custom CRM for current and prospective student information management• Developed strategies for new hire onboarding and process documentation• Conducted regular customer meetings to build positive and productive relationships• Increased brand awareness, website traffic and sales by implementing effective marketing campaigns and strategies.• Exhibited flexibility to address and resolve staff issues as they arose Show less

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  Newfound Lake Inn

  Aug 2022 - Aug 2024

  • General Manager

    Nov 2023 - Aug 2024

  • Assistant General Manager

    May 2023 - Nov 2023

  • Sales And Marketing Specialist

    Aug 2022 - May 2023
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  Creative Minds Counseling, LLC

  Jun 2023 - now

  Operations Manager