Taylor Sole

Experience

• 

  Vector Marketing

  Jun 2006 - Oct 2007

  Assistant Manager
• 

  University of Washington

  Mar 2009 - Jun 2011

  Head Student Equipment Manager

  Operated directly under head coach Steve SarkisianResponsible for 10 individuals and their performanceMaintained all football equipmentExtensive planning and preparation for road tripsTrained new employeesAccustomed to dealing with high pressure and high stakes situationsLed other employees in all field operations

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  Island Hospitality Management

  Aug 2011 - Aug 2015

  Oversaw all hotel operations including, but not limited to payroll, human resources, restaurant operations, bar operations, ordering, accounts payable, accounts receivable, guest relations, guest satisfaction, employee relations, housekeeping, and engineering departments. Consistently exceeded our bottom line expectation which allowed for major upgrades to the hotel gym and bar. As acting General Manager for 6+ months, I oversaw all departments and all operations and personnel for a 130 room property. Helped to facilitate staff transitions and brought hotel into the 10% of guest satisfaction for all Courtyards nationwide. Show less

  • Assistant General Manager

    May 2014 - Aug 2015

  • Account Manager

    Dec 2013 - May 2014

  • Front Desk Supervisor

    Mar 2013 - Dec 2013

  • Front Desk Agent/Food and Beverage Supervisor

    Aug 2011 - Mar 2013
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  Block by Block

  Aug 2015 - now

  Overseeing operations for 50+ employees, including: hospitality, safety, security, homeless outreach, cleaning, pressure washing, and maintenance. Responsible for all operations including recruiting, payroll, accounts payable/receivable, inventory management, human resources, public relations, employee relations, strategic planning, tactical planning coaching, team building, team leadership, customer satisfaction, problem solving, etc.Since taking on this contract, I have helped to grow our business by almost 400% in 6 years. All operations from previous job responsibilities included. Show less Managed two locations with 60+ total employees, offering hospitality, safety, security, cleaning, pressure washing, maintenance and dedicated social outreach services. Contracted through the Waikiki Business Improvement District Association (WBIDA) and the Hawaii Community Development Authority (HCDA) to provide services in Waikiki and Kaka'ako. Assisting and working numerous city and state entities including: Honolulu Police Department, Department of Public Safety, Department of Facilities Maintenance, Department of Parks and Recreation, Attorney Generals Office, City and County of Honolulu, Honolulu Mayor's Office, and more.Our team tracks services provided, which is then analyzed and used to optimize staff deployment within our districts to affect the highest degree of positive change possible. Working within a multi-million dollar budget to ensure a consistent appearance and approach among all team members, to provide the highest quality of service available. Client reports delivered weekly highlighting the previous weeks achievements and trends. Coordinate monthly meetings with the Honolulu Police Department to ensure a uniform approach when dealing with the general public.As General Manager, I oversee all operations including, but not limited to: payroll, accounts payable, accounts receivable, inventory control, training, scheduling, human resources, and more. I report directly to the Regional Vice President. Show less

  • General Manager

    Nov 2024 - now

  • General Manager

    May 2018 - Nov 2024

  • Operations Manager

    Aug 2015 - May 2018