James Murray

Experience

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  United States Army Reserve

  Jan 2011 - now

  • While deployed, initiated and completed multiple projects, in coordination with the state department, to improve the relationship of host nations in the middle east with the US government• Managed a highly specialized team of Civil Affairs soldiers in deployed operations in the middle east and training operations in project management, human intelligence, and procurement operations • Led over 36 soldiers and managed resources valued at over $2.5 million ensuring 100% readiness for contingency operations• Certified the entire platoon on over 70 law enforcement tasks as part of a new army program. Directly contributed to making new army reserve wide law and order training more realistic and comprehensive

  • Battalion Executive Officer

    Jun 2023 - now

  • Company Commander

    Apr 2020 - Jun 2024

  • Civil Affairs Team Chief

    Mar 2013 - Apr 2020

  • Platoon Leader

    Jan 2011 - Mar 2013
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  SRA, a CSRA company

  Jan 2012 - Jan 2014

  Project Analyst

  • Created statistical reports and analysis on trends in immigration related crime and enforcement strategies resulting in selected distribution to U.S. congressmen and senators• Worked on client site and served as the “face” of SRA for the client, became a more trusted advisor to the client than his government subordinates• Analyzed multi-million dollar budget information and created reports for distribution to higher units and outside internal inspection organizations

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  STS

  Jan 2015 - Jan 2017

  Consultant

  • Transformed IT processes for a US Military Agency. Saving 10% of Agency’s IT budget in first year and resulted in 25% improvement in first touch IT problem resolution• Rebuilt receive, stow, pick, pack, and, ship processes for a mid sized cosmetics and band paraphernalia distributor. Project resulted in identifying shipping deficiencies worth $45,000 per day and instituting an inventory control program that reduced shrinkage immensely

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  Amazon

  Jun 2016 - May 2019

  Pathways Operations Manager

  • Identified a better key performance indicator to assess shift performance. This increased the efficiency of all shifts in a mature department by approximately 10% in 5 weeks and more closely aligned incentives for multiple layers of management• Planned and executed the best peak performance in the fulfillment center’s history. Cut 90-120 labor hours per day, and met all targeted ship times, while ensuring ability to meet peak level ship volume requirements• Completed multiple projects to improve quality, safety, and efficiency by partnering with organizations within and outside the fulfilment center. Eliminated largest cause of associate injuries by working with an external IT organization and an internal safety organization Show less

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  Accenture Federal Services

  Jul 2019 - Nov 2020

  Digital Transformation Manager

  • Created a transition plan to guide a DOD medical logistics organization through its assumption of authority over the entire US military logistics medical system, saving hundreds of millions of dollars per year• Guided the data quality team for a military medical logistics data analytics organization. Significantly increased the speed and accuracy of analytical insights for the military health system, identifying and resolving a third of sites that were reporting poor data• Built business analysis materials, training materials, and trained client’s staff for a proof of concept of a last mile delivery solution. Key stakeholders were influenced by the business analysis materials and 97% of the workforce successfully took part in the proof of concept Show less

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  Sebastian Tech Solutions

  Nov 2020 - now

  Chief Operating Officer

  • Increased revenue by ~20% year over year through significant expansion of current contracts and a restructure of marketing and sales• Decreased costs through the automation of processes and reduction of redundant indirect labor hours. Reduced overhead costs by approximately 40%• Increased customer satisfaction immensely through building and improving KPIs that were important to the customer but not addressed in existing contracts