Experience

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  Husky energy

  Jan 2014 - Aug 2014

  Summer student, production department

  - Worked alongside a team of engineers to faciliate the production of oil and gas wells in Southern Alberta- Created and populated Excel spreadsheets with data for well reviews, type curves, and reports- Collaborated with other engineers to forecast the 2014 and 2015 production budget

• 

  Mountain equipment co-op

  Jan 2016 - Nov 2019

  Scheduler, shipping coordinator, frontline staff

  - Provided pleasant, personalized, and knowledgeable technical product advice to customers- Attended and managed multiple customer queries, complaints, and returns at the service desk- Promoted to Scheduler and Ship-from-Store Coordinator- Coordinated 3-4 team members to ensure online orders were picked, packed, and shipped efficiently and accurately- Collaborated with 7 senior managers to create and modify weekly schedules for over 100 employees to streamline store operations

• 

  Calgary climbing centre

  Sept 2020 - Jan 2022

  Climbing coach & routesetter

  - Provided personalized coaching for climbing techniques to 8 youth athletes to enhance their physical, mental and tactical skills twice a week- Collaborated with other setters to create aesthetically inspiring and functional boulder problems to increase membership sales

• 

  Camp brand goods inc

  Sept 2020 - Jan 2021

  Warehouse and shipping coordinator

  - Fulfilled 60-100 daily online orders through Shopify and efficiently processed returns- Detailed management of stock inventory, ensuring accurate and smooth daily operations- Answered customer queries and requests via phone- Coordinated with a team of six members to uphold operational flow

• 

  Tetra tech

  Jan 2021 - Jan 2021

  Civil engineering technologist

  - Conducted soil compaction tests on site using a nuclear density gage- Collaborated and communicated with contractors to ensure soil compaction met standards- Obtained gradation, optimum moisture content, and maximum dry density values by conducting Proctor tests and sieve analyses on soil samples

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  Surf camp australia pty ltd

  Jul 2022 - Apr 2023

  Surf instructor

  - Co-coached groups of 16 clients in surfing basics, etiquette and ocean safety, providing personalized feedback and attention- Organized and led 2 hour personalized surf lessons for groups up to 8 clients- Created a safe and supportive learning environment by offering continuous feedback and encouragement in and out of the water

• 

  Lululemon

  Apr 2023 - Jul 2023

  Educator

  - Created a welcoming and streamlined shopping environment for guests by listening to their goals, fostering loyalty and trust- Provided technical product advice tailored to guests’ individual needs and wants