Experience

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  Aramark

  May 2008 - Aug 2012

  Starbucks barista/shift lead

  Supervised a staff of 15 baristas to ensure store cleanliness, product and customer service standards were maintained. - Managed daily operations, staff scheduling, supply orders and inventory to ensure optimal performance at high revenue store- Facilitated training of new hires to promote a positive attitude and exceptional customer service and barista skills- Responsible for opening and/or closing the store and ensuring cashier drawers are sufficiently reconciled at shift’s end Show less

• 

  Gvec

  Sept 2012 - now

  Responsible for assisting C.O.O. with projects, budgets and leadership in his expanded leadership role during cooperative restructuring - Creates monthly reports and presentations for the Board of Directors and Executive Leadership to communicate projects, events and daily operations- Tracks, monitors and reports on major capital projects and their budgets for C.O.O. - Effectively navigates interdepartmental communication within GVEC and Executive Leadership- Serves as a vital resource for employees in all areas of the cooperative Show less Responsible for assisting newly-appointed C.O.O. with leadership, department reorganizations, process improvement, projects, and budgets- Created multiple custom Crystal Reports for the C.O.O. and Engineering and Operations Management Team, aimed at tracking objectives and analyzing systems in place for process improvement- Gathered and analyzed historical data used to develop and manage labor, capital and expense budgets for C.O.O.- Worked closely with IT and Communications personnel to coordinate Text Power project efforts, employee training and implementation - Provided NISC system expertise to a large group of new users after the conversion from SEDC Show less Primary responsibilities included managing and tracking GVEC rebate program and assisting the Member Services Manager with projects and department organization.- Created a tracking system for oil field accounts and handled service order creation for new three phase services to ensure accuracy of information - Developed a department training manual in Confluence for the Member Services Department to aide in employee development- Facilitated the training of the Member Services Department for the NISC conversion and coordinated efforts of the WOC team during the conversion process to ensure a smooth transition Show less

  • Executive Manager

    Nov 2022 - now

  • Key Accounts & Project Planning Manager

    Feb 2019 - Nov 2022

  • Office Manager

    Apr 2018 - Feb 2019

  • Management Associate

    May 2017 - Apr 2018

  • Executive Assistant to COO

    Sept 2016 - May 2017

  • Administrative Assistant to Senior Executive and C.O.O

    Jan 2014 - Sept 2016

  • Member Services Representative

    Sept 2012 - Jan 2014