
Timeline
About me
SAFe® Agilist, Certified Scrum Master®, Service Delivery Manager at Zensar Technologies
Education

Symbiosis institute of computer science and research
1997 - 1999Pgdcm computer/information technology administration and management
Nowrosjee wadia college, pune
1994 - 1997Bachelor in computer science computer science
St. agnes school, byculla mumbai
1990 - 199210th grade
St. joseph's convent school, jabalpur. madhya pradesh
1979 - 19908th grade
Sophia college for women bhulabhai desai road mumbai 400 026
1992 - 1994Science - pcmb 12th grade
Experience

Disha technologies
Jan 2002 - Aug 2005Sr. software engineerWorked as a Test Engineer doing manual testing for multiple Microsoft Products and Mobile devices.Was also involved in test strategy development, planning and resourcing.

Zensar technologies
Aug 2005 - now- Planning and managing execution of multiple projects across releases.- Involved in transforming project delivery from waterfall model to Agile – planning and implementation.- Played the role of Scrum Master for a cluster of agile teams. Single POC between development and testing teams.- Devise project plans (high-level and detailed), define project schedules & milestones and create detailed WBS. Estimate efforts (agile and waterfall) along with resource planning. - Prepare/Review test strategies, and test execution plans; identifying baselines for defect density, entry/exit criteria. - Continuous monitoring and control of the test unit(s)/ project(s), providing leadership and formulating team strategy, implementing change to enlarge their unit(s) and overseeing the test strategy, design, and execution.- Identify/highlight project risks, devise/implement mitigation plans to reduce impact.- Responsible for providing management support including delivery management, defect management, executive reporting, stakeholder management, timely escalations. - Defining processes and enforcing their practice.- Working with the organization process team in tailoring and customizing processes to suit the project needs and ensure adherence to processes. Participating/facing project audits internal and external (ISO, CMMI, IQA).- Grooming team members; tap individual strengths and support them in their career progression.- Prepare and give inputs to proposals for new business and clients Show less
Service Delivery Manager
Jun 2023 - nowSr. Project Manager
Jul 2019 - Jun 2023Project Manager
Jul 2012 - Jul 2019Business Analyst/Sr. QA Lead
Aug 2005 - Jul 2012
Licenses & Certifications

Certified scrum master
Scrum allianceApr 2014
Honors & Awards
- Awarded to Leher MuleyDelivery Excellence Team of the Year Zensar Technologies Ltd. Dec 2016 - Growth of the account- CSAT Score above Zensar Average - QMS - A green favourable report in quality - Collaboration- Innovation applied and tangible impact to business- Best practices (Operational / Innovation) showcasedCitation: Service Contract Management team has delivered flawless releases across large programs like ABT – R12 Migration, IB Data Quality, Country Enablement and MSA in last 1 year. First time in organisation to implement SAFe Agile on ABT program with… Show more - Growth of the account- CSAT Score above Zensar Average - QMS - A green favourable report in quality - Collaboration- Innovation applied and tangible impact to business- Best practices (Operational / Innovation) showcasedCitation: Service Contract Management team has delivered flawless releases across large programs like ABT – R12 Migration, IB Data Quality, Country Enablement and MSA in last 1 year. First time in organisation to implement SAFe Agile on ABT program with 9 teams, 5 locations across shores. Zensar is the sole vendor for implementing all engineering services in this space Show less
- Awarded to Leher MuleyExcellence in Project Management (nominee) Zensar Technologies Ltd. Dec 2016 - Consistent Over Achievement of Project Expectations on time and Quality Parameters- Consistent improvements in profit margins- Major contribution in winning new business- High standards of Customer and Process Orientation- Participation in new bids
- Awarded to Leher MuleyCustomer Centricity (External) Award Zensar Technologies Ltd. Oct 2015 Zensar Annual Excellence Awards 2015 - - Sets up mechanisms to exceeds customer expectations- Makes strategic trade-offs in the interest of customer/organisation- Ensures customer centricity throughout the value chain- Handles customer interactions as relevant to customer's culture- Orients the team towards customer's culture- Helps team to see impact of the organisation's work on customer's business outcomes
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