Thomas Powles

Thomas Powles

Call Centre Advisor

location of Thomas PowlesBures, England, United Kingdom

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  • Timeline

  • About me

    Backend Web Developer at Technology Networks

  • Education

    • Great Cornard Technology College

      2007 - 2010
      High School A Levels

      Biology grade BChemistry grade DEnglish Literature grade C

    • Great Cornard Technology College

      2007 - 2009
      High School AS Level - Applied ICT C
    • Great Cornard Upper School

      2004 - 2007
      10 GCSE's A-D
    • Great Cornard Upper School

      2004 - 2007
      Award in Digital Applications Pass
  • Experience

    • Prolog

      Sept 2010 - Jul 2011
      Call Centre Advisor

      Within my employment I acted as a sales advisor for a major broadband and phone provider in which I worked to exceed sales targets. From this I gained a lot of experience in dealing with the general public, working with computers in a work related environment, I also developed many communication skills.

    • Group Four Marketing

      Sept 2011 - Oct 2011
      Outbound Promoter

      At my time at Group Four Marketing I worked in an outbound sales role trying to sign up hotels and restaurants to participate in promotions run by a multitude of newspapers. This job allowed me to build on multiple skills including the ability to work to targets, customer service skills and improving my telephone manner.

    • XS Items

      Nov 2011 - Aug 2019
      Product Testing Supervisor

      The role I am currently working in involves supervising a team of product testers, to ensure that all items are fully functional before being sold. In addition to this I also spend time repairing and refurbishing faulty products. Within this role I developed management and investigation skills, as well as building knowledge in electronics. I have spent time in other positions within the company including in a customer services role, improving upon my customer relation skills, team working skills and my ability to work to a deadline. Show less

    • Technology Networks

      Sept 2019 - now
      Backend Web Developer
  • Licenses & Certifications

    • Customer Service NVQ Level 2