Experience

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  Concordia university, st. paul

  Aug 2009 - Jan 2010

  Project coordinator

  INTERN: assisted in coordination of all events and projects held at Concordia University throughout my internship. Assisted in planning the Division II Volleyball National Championship banquet in 2009; planned and organized sporting events, catered events, and other significant events.

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  Prometric

  May 2011 - Jul 2013

  Test event planner

  Coordination of scheduling facilities, staffing and inventory for 35,000 exams held anually; manage client relationships; assist with overseeing 80+ contracted field staff employees; convert 300+ facilities to a new testing model in 2012; collaborate with Client Services Managers and Senior Management to improve testing procedures and processes; manage and resolve quality issues in relation to meeting client demands.

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  Thomson reuters

  Nov 2013 - Oct 2016

  -Leading a team of 5 Project Managers who provide the post-sale customer onboarding for the Firm Central software products-Manage the product implementation process; providing customized installation and training support to ensure customers' success with products. -Manage client relationships with customers and law firms, as well as internal partners such as Product Development, Marketing, and Sales teams-Work to increase product utilization with ultimate goal of increasing retention of customers Show less A member of the Client Services Project Management Team; manage the implementation process of Westlaw Software Products, such as: Case Notebook, West Case Timeline, West Publisher, Case Logistix, Waypoint, Hosted Solutions and Drafting Assistant; manage client relationships with law firms and related customers; responsible for the on-boarding process; coordinate appropriate training based on customer needs; work to increase product utilization and customer satisfaction; provide ongoing customer support to clients. Show less

  • Project Manager Team Lead-Product Implementations

    May 2015 - Oct 2016

  • Associate Project Manager

    Nov 2013 - May 2015
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  Matrixcare

  Oct 2016 - Aug 2018

  Senior project manager - software implementation

  Senior Project Manager for Enterprise clients serving as the primary liaison between MatrixCare and the client during the implementation phase. -conducts needs assessment and initiates activities for clients by creating custom implementation plans to ensure all unique needs and contracted deliverables are met-provide planning, management, monitoring and leadership on client facing software implementation projects-coordinate internal resources and provide direction to the client's project resources-ensure each client is successfully deployed in a manner that is consistent with defined implementation methodologies, polices and procedures, and quality standards Show less

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  Calabrio, inc.

  Aug 2018 - May 2021

  Project manager
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  Minnetronix, inc.

  May 2021 - now

  Program manager

  Supporting our Production programs, lead multiple project teams to manage and meet customer expectations. Collaborate with Engineering, Manufacturing, Supply Chain and Leadership to drive medical device builds. Manage program schedule, budget, scope and new business opportunities.