Experience

• 

  Cold stone creamery

  May 2004 - Apr 2007

  Assistant manager
• 

  Target

  Jul 2007 - Oct 2017

  Responsible for all safety, security, and shortage results for $46 million store with 190 employees. This includes merchandise protection, theft prevention, intelligence, and resolution while managing inventory to support profitable sales.

  • Executive Team Leader Assets Protection

    Jun 2012 - Oct 2017

  • Assets Protection Leader

    Apr 2011 - Jun 2012

  • Sales Floor Team Leader

    Jul 2007 - Apr 2011
• 

  Verizon

  Oct 2017 - Apr 2024

  -Manage day-to-day operations of field crews responsible for maintaining and installing fiber and copper networks-Engages with employees to manage and evaluate team performance through behavioral coaching-Interact with customers as needed to ensure continuous satisfaction is met-Prioritizes workload based on customer requirements and due dates

  • Operations Manager

    May 2018 - Apr 2024

  • Outside Plant Technician

    Oct 2017 - May 2018