Experience

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  Tecklenborg industriemaschinen gmbh

  Sept 1997 - May 2000

  Personal assistant

  Assisting the forklift branch manager in the day-to-day running of the company, preparing papers for sales meetings, writing up notes, streamline communication between sales, finance and service departments. Translating of offers, sales and export paperwork. Updating flyers based on manufacturers guidelines.

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  Ups

  Nov 2000 - now

  Pcs - preferred customer support

  January 2019 -TeamSupport- assisting Team members with their questions - assisting Management with reporting- mentoring/training new Agents- conducting Audits as per site requirementsAugust 2012 - December 2018Proactive Response- monitoring of shipments for Healthcare customers- intercept and proactive actions to avoid delivery delays- organising and utilising Same Day courier if required- proactive communication with customerspreviously provided support for Lenovo Computers, CareFusion, IBM c/o SCS; back-up for Microsoft / ArvatoPCA for DELL Nordics and Eastern Europe until May 2012 Show less

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  Diabhal publishing

  Aug 2013 - now

  Owner

  Helping independent and self-publishing authors with their editing needs.

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  Wd, a western digital company

  Jan 2015 - Aug 2022

  Beta tester

  Testing new software developments for the personal cloud system

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  Hudway llc

  Dec 2015 - Dec 2019

  Beta tester

  Testing new versions of the Hudway App, reporting bugs to the developers