Experience

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  Verizon business

  Jan 2006 - Mar 2006

  (consultant) sqa engg

  • Verifying Requirements and carried out appropriate analysis and documentation to develop Test Plan.• Worked with the team to establish and maintain a consistent test methodology.• Analyzed business requirements, business process and system architecture/design.• Use cases were extensively used for the test plan management and test case generation.• During the Pre-Testing phase extensively used Test Manager and Requisite Pro for understanding/analyzing project vision, goals, specifications and requirements. • Developed and followed Test Strategy and Test Plans to ensure that test cases reflect user needs for the functional, User Interface, Performance, Usability and Security requirements.• Managed, Documented and Controlled all the test cases, test scripts and test results using Test Manager• Participated in the test plan walk through with the development and design team members.• Prepared test data for the positive and negative test cases.• Participated in SQA team meetings to develop and follow up the strategy for testing and weekly reporting.• Interaction with the developers for fixing the bugs prepared test metrics during the execution phase for the control board review.• Performed Backend testing of the Database using SQL queries on SQL editor.• Black box (System) testing performed for the web based Admin application.• Submitted defects and enhancements using Rational Clear quest.• Generated Test Summary Report using Rational Test Manager.Environment: Rational Suite, MS Office, Oracle, TOAD, Snag It, Crystal Reports, MS Project Web Access. Show less

• 

  Guideworkstv llc

  May 2006 - Dec 2007

  (consultant) qa engg

  GuideWorks creates premium guidance and navigation systems for digital cable and home entertainment Known as i-Guide™, the latest release makes it as easy as possible to find out what’s on, and makes filtering through hundreds of channels of broadcast television and On Demand programming a simple task. i-Guide offers a wide array of great features, including: Programming Grid, Parental Control, DVR and ON Demand• Black-Box/System testing was performed to test the functionality of the application.• Test execution and modification of previously written test cases according to the latest SRS.• Working with Sea change and Concurrent ON Demand servers, used mainly by the cable company• Defect tracking conducted using test tool called Team Track.• Testing on settops like Pace boxes, Motorola 6412 and also Explorer 8300HDCQ boxes.• Testing EPG features like Parental controls, Grid listing, Video on Demand and DVR functionality for DVR capable settops (Mot 6412)• Working with DVR and Non-DVR Settop boxes (Motorola –2000, 2500,700, 3412, 6412, 6416 and PACE), DAC 6000(Digital Addressable controller) to test the software for EPG (Electronic programming guide).• Worked on DVS (Descriptive video services), DVR clipping, EAS (Emergency Alert system), PPV (Pay Per view), ON Demand, Locks, Favourites, Reminders, Language set up, Flip banners modules etc.• Reporting the status of assigned work using Version 1.• Attending daily meetings for the Agile test process implementation.• Environment: Windows NT/XP, Team Track 6.5, MS Word, MS Excel, Sea Change Server (VOD) 4.82/5.02, Motorola Head end DAC6000(Digital Access Controller). Concurrent Version 1, DAC 6000, Motorola Set top boxes, PACE Set top boxes. Show less

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  Scientific atlanta, a cisco company

  Dec 2007 - Jun 2009

  (consultant) systems test engg

  Scientific Atlanta has become the Cisco Service Provider Video Technology Group (SPVTG). • Creating Sources, Source definitions, Channel maps and provisioning services from the Head End. • Pairing SA Cable card (PowerKey) with the SA/Cisco STB’s using DNCS.• Stress testing Set top boxes by executing Overnight scripts written using Cmd2000.• Stability testing at least 250 hr scripts written using Cmd2000• Reporting Bugs using Clarify (Amdocs tool) 12.5.0.0.• Reporting stress test result, tested by executing over night scripts written in cmd2000.• Working with C-cor/Arris and Concurrent ON Demand, SeaChange clients, using their servers for VOD (Video on demand) feature testing.• Tested Scientific Atlanta Settop boxes (8540HDC 8300 HDC, 4250 HDCQ, Epoch 2000/3000/3250) on environment of DNCS and also DAC 6000 (Digital Addressable controller) to test Native IGuide™ and GOA (GuideWorks OCAP Application), RNG200, RNG150, RNG100, Tuning Adapter for TIVO, SATA Hard Drive• Samsung Tru2Way TV integration testing with SA PowerKey cable cards on GOA client.• Performing EnergyStar Compliance testing for Legacy systems (Charter systems)• Worked on DVR, Locks, Favourites, Reminders, Language set up, Flip banners DVR clipping, EAS (Emergency Alert system), PPV (Pay Per view), ON Demand modules• Practical knowledge of using DNCS SR4.2/4.3 for creating Sources and Systems testing. • Representing Cisco in various off site projects like TV Guide Tulsa, Comcast SI Denver, Comcast New Haven, CT and Comcast Danbury for field test and support.Environment: Solaris 10.0, DNCS(4.2/4.3), DAC 3.10; HMS 1.0.0.7; SCSTerm14.0; Filezilla 2.2.25, Clarify 12.5; TMS (Test Management System) 2.0; Cmd2000 rel_4_6_8_19, MS Office, UNIX, MS Office. Show less

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  Cisco systems

  Jun 2009 - Jun 2011

  Integration of MotoPLYR diagnostics application on Cisco Platform , currently for Sigma chips STB eg IPN4320, IPN330HD.Installation and building development images on WINCE environment using Motorola Platform Builder 5.0HPNA devices drivers test based on Coppergate Chips.Integration Designing and documentation for Cisco Solution for Integrated Diagnostics application porting of MotoPLYR PC application.Cross -team coordination between Cisco, Motorola and AT&T to finalize the design and deployment solution.Testing the MotoPLYR diagnostics application on Cisco STBCoordination of build release with the development team.Training new personnel on new platform and testing effort.Coordination of SQA test cycle with test teamCreating design document, user guide and test planDrivers test for Coppergate HPNA devicesMotoPLYR diagnostics application test on IPN4320, IPN330HDEnvironment: WINCE, Motorola Platform Builder 5.0 , Microsoft Mediaroom engg server, AT&T Uverse STB, TIMS, CADET, MS Office Show less Systems test engineer for IPTV technology cable boxes for Clients Belgacom (Belgium) , Telus, Tcom, Minerva, etc. Involved in networking environment maintenance and testing of applications for DVR HD/ non DVR HD IPTV cable boxes.• Currently running Myrio Sanity, Minerva regression and FSCK disk check testing.• Creating Test Suites by writing up test steps and creating test cases in Mercury Quality center 9.0• Setting up/resetting the test bench by provisioning stbs with the SADL server.• Training new team members or team partners for running testing suites which they are not familiar with• Test execution and modification of test cases in MQC 9.0. • DVR testing suites on IPP, IPN, CIS platforms for American and European clients.• Configuration changes by modifying configuration files in the box using root user privileges.• Automation testing on individual benches and racks having 6-30 stbs each in the lab for load testing.• HDD testing for IPP/IPN/CIS models on WD and Seagate drives for DVR boxes.• Sanity testing for new UI/SW and Client releases.• Regression testing / Soak testing for all the models for American and European clients• HDMI testing using Astro analyzer• SCART pin test using SCART pin compliant tv’s.• Macrovision testing for VOD assets using Myrio’s Total manage server.• VOD testing for Seachange’s client on Cisco Systems, Inc. cable boxes. • TIMS Test tool for running testcases, reports and analyses.• Creation of Channel lineup using TotalManage Myrio server.• Encrypting VOD assets via the VM and CCor server.Environment: Unix based environment, Linux 2.6 stbs, Clarify 12.5; Mercury Quality Center 9.0, MS Office, UNIX. Logger2, Myrio Total manage servers, Minerva iTV Backoffice console, SA pumps for streaming, DCM (Data content manager), logger2, Astro HDMI analyzer, AV receiver HTR-5990. Show less

  • (Consultant) Systems engineer

    Jan 2011 - Jun 2011

  • (Consultant) Systems testing engineer

    Jun 2009 - Jan 2011
• 

  Tivo

  Jun 2011 - Feb 2012

  (consultant) qe

  Quality Engineer at TiVoMSO sites VOD app/Client deployment smoke , sanity and functional testing using Slingbox.Service Group testing for Opus3.1.4VOD proxy server. Service portal to update TCD , Authorization and service groups update using Production Service portal.Tivo premier XL(Dual tuner), Tivo Elite(4 tuner) , Lego (non DVR)TestTrak, bugzilla, Tivo Service portal, VOD proxy, Putty.Quality Engineer in Tivo for Software development for Home media engine (focused application for Video on demand ) VOD features running on Tivo Client Software , focused tasks as below but not limited to the following- Functionality Testing of software release candidate software for off- site MSO(Multiple service operators) for deployment in market of latest Tivo Client with Home media engine application for VOD support for companies like Charter, Suddenlink, RCN, Grande using VOD servers/engines from Arris , Seachange, Ericsson . Headend supported by Scientific Atlanta(Cisco) DNCS and Motorola DAC. Systems Testing of Tivo Home Media engine VOD application of features like Swivel search, Integrated search, VOD asset purchase, Billing and trickplay features Smoke testing using Slingbox access to onsite labs in St Louis (MO), San Marcos, Dallas (Texas), West Virginia, North CarolinaQuality Engineer for field deployment test effort to MSO like GrandeTV, RCN for Software development of Release builds Acceptance testing of latest Tivo Elite ( 4 tuner ) Tivo Client Device for the latest relase candidate 192 with Key deliverable Home media engine for Cisco and Motorola cable card boxes for testing of Arris VODTesting of Key deliverable 4 for release candidates for Home media engine version4 for Motorola cable card boxes for testing Ericsson VODTest suite development for Smoke testing for off - site prerelease candidate , smoke testing of Tivo dot releases for the above mentioned MSO’s Show less

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  Cisco systems

  Mar 2012 - May 2012

  (consultant) svt engg @ scientific atlanta , a cisco company

  Systems Verfication and Test for DTA [Digital Transport Adapter] project for MSO Comcast.Cross reference DIG16 with Atom spec for Requirements traceability for test plan.Test plan update using TIMSTest execution for DTA phase1 and phase2Onsite testing for Table8 on DAC6000 /CASMR environment at CMC Denver, CO UI test and Issue list debugging with Rovi Engg at CMC DenverDNCS, DTAC server 1.2, 3.0

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  Tivo

  Feb 2013 - Oct 2013

  (consultant) qe engineer

  TiVo client and VOD application testing for Com Hem (Sweden) STB running in IPTV and QAM mode, H/W Samsung CT8685 (ver 4.0)TiVo VOD client for multi tuner boxes with Cisco/Motorola Headend ( DNCS/DAC) with Network device test.Creating Samsung STB CFE ( Common Firmware Environment) using CFE commands from Dev Team with use of serial logger and TeraTerm VOD application testing running on Ericsson VODPPV (Pay Per View ) feature test using multi tuner boxesMulti tuner cable boxes for TiVo custom messages feature and compliance.Multi tuner cable boxes for WiFi TiVo Desktop v2.8.3 for mobile device access for media files, data and DVR asset streaming.Client device for DTA ( Dynamic Tuner Allocation) via multi tuner boxesVOD app functionality [ Arris, Seachange, Ericcson VOD servers ] test on other MSO's.Whole Home network test for host/client systems for Ethernet and MoCaCustomer demo mode testingGuided setup testing in WiFi mode for multi tuner platforms in Ethernet, WiFi and MoCa Remastering the drive using USB stick for multi tuner platformsGuided setup feature, Client software upgrade and compliance for host/client systems in Ethernet, WiFi and MoCa Interoperability within host/client systems for different generations of software clients for latest multi-tuner device launched under trademark TiVo RoamioBug verification and filing using Bugzilla.TeraTerm, BugZilla, SeaChange VOD server (Adrenalin BMS v1.5.130x), Testopia/Service Portal (comhemqe1)/ Songbird (TiVo internal tools), Debut Video Capture Software v1.70, MS Office Show less

• 

  Ericsson

  Dec 2013 - Apr 2014

  (consultant) sqe

  Ericsson MediaroomWhole home solutions on IPTV , Coax, Wireless network PACE, IPN(Cisco), VIP(Motorola) nodes and DVRsVOD, PPV, DVR, Appstore, VOD store featureOEM Diagnostic Tool, key-pair values, certificate testing for the OEM SOC (Brcm 7241)608, 708 (Digital CC ) Compliance Disaster Recovery app, Greybox testingPlatform testing for Broadcom 7241 socE2E HEVC/H265 feature supportFront panel LED feature support testingEnergy star , power management testingLive field deployment testingDesign and Test plan development for whole home solutionAgile Sprint and daily Scrum Monitorstates and MTP setup for Automation for MediaroomVisual Studio,TV2ClientManager, TFS(Team Foundation Server) , Product Studio, OEM Diagnostic Tool, Build Viewer, TeraTerm Show less

• 

  Freelancing

  May 2014 - Mar 2015

  Freelancing

  SalesCustomer and stakeholder managementProject ManagementWeb development in WordpressTest planningTest execution ( Manual & automation Selenium Webdriver)Technical writingTraining, Writing - Authoring ( PMP / QA )

• 

  Cox communications

  Apr 2015 - Aug 2015

  Consultant (systems integration eng app dev)

  Integration of Evolution and Cisco DTA devices on Cisco and Arris (Moto) head end.Vendor management (Evolution and Cisco) providing hardware and software devices.Test planning and co-ordination with vendors for test cycle support.Test execution (Manual and Automation)Defect creation and bug triage and defect managementTesting & reporting during test cycles and weekly meetings.

• 

  Cisco

  Jun 2015 - Aug 2015

  Consultant (qa eng)

  DSAN8210 Fragmentation Spec for RogersTest planning and executionLab design and operationExplorer Controller, (DNCS) , Trilithic EAS server

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  Ericsson

  Aug 2015 - May 2016

  Consultant (ericsson mediaroom)

  ETS (Ericsson Test Suite) automation scripting for OEM onboarding, ESS ( Expanded Stream Support) , IPTV based WHDVR (Whole Home DVR),AV perfomance testing, and WinCE Customer Premise Equipment ( Arris Broadcom SOC, Cisco, Pace etc) TFS, MINT, Visual Studio2012, PacketStorm.

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  Tivo

  Jul 2016 - Jul 2021

  Lead cert & compliance | engineer, sr software qe, hw eng & sys sw hq

  Partner Engagement for certification and compliance. (YouTube, Netflix, Vudu, Amazon, Pandora)Jira board and Sprint planning and creation. Sprint reviewTest planning and task delegation for local and overseas teamsBug scrub and task allocation per sprintsEAS [ EAM HPNx simulator and Trilithic, Monroe ]Dolby Certification [DD/DDP test streams using multiple AV receiver, Tektronix, AudioPrecision ]CableCard ATP [ HPNx Pro], StreamXpress [ mpeg, digital compression test, test streams (Sarnoff stream)]Android IPTV (EAS E2E ), Android Device Bridge debug/log generationAmazon TCD app [WANem- Wide Area Network Emulator]Netflix Test Studio for NRDP compliance, RAE (Reference Automation Environment]TiVo Online, Mobile RTT (iOS and Android) YouTube [YT Qualification Engine, Encrypted Media Extensions, DIAL—for DIscovery And Launch, DASH-Dynamic Adaptive Streaming over HTTP]Pandora Device Monkey [ Pandora savagebeast, cert app ], HDMI Compliance 1.4b/2.0 [Quantum Data 980b / Astro HDMI analyzer ]Rovi (Macrovision) Waveforms [ Tektronix VM5000]Bugzilla, Confluence, Jira, Jenkins, Testopia, MRS (Multi Room Streaming), MRV (Multi Room Viewing). WholeHome DVR (Host /Client )AndroidTV Streamer Deployment, Android Debug BridgeArris (Platforms), Coax, Ethernet, MoCA legacy regression and field issues triage/test.Test automation framework using Python 3.*, Pycharm, Git, GitHub Show less

• 

  Logitech

  Jul 2021 - now

  Technical qa partners

  Enhancing human experience.Leading test teams for release testing (offshore teams and local test houses)Test strategy, test planning and test case development and execution (manual and automated testing)Bug triage for internal and customer issues with development teams and managementTriage of customer issues with tier 1 partners (ie Google, Microsoft, Zoom etc)IC role for testing hardware and software (Logi products with external vendor supported hardware)Triage Logi partners for external audio (QSC, Shure, Nureva, Biamp etc)Lab setup and maintenance for test bedsTest allocation and reporting for tier 2 partners (Ringcentral, Tencent, Robin, Meetio, Appspace)Documentation and training for new and existing team members as neededEmergency response team member for our buildingLeading partner engagements for apk merge for release builds.Partner applications - Zoom, Microsoft, Google Meet, RingCentral, GoToRoom, LMI, Tencent, Pexip, Robin, Meetio, Appspace etcPartners 3rd party Audio DSPs - Biamp, QSC, Shure, Nureva, Symetrix Show less