Ram Rana

Ram rana

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  • Timeline

  • About me

    Project Manager | IT Infrastructure | Operations | Services Delivery |Data Center Management- Execution $ Operations $ Services | ITIL | PMP | IT SUPPORT I B.E COMPUTER ENGINEERING| 3 YEARS DIPLOMA COMPUTER ENGINEERING

  • Education

    • B k n govt polytechnic narnaul haryana

      2004 - 2007
      3 year diploma in computer engineer computer engineering 1st
    • Institution of engineers of india (iei), kolkata

      2021 -
      Bachelor of engineering (b.e.)(amie) computer engineering 1st
  • Experience

    • Bharat heavy electricals limited

      Aug 2007 - Jan 2009
      It trainee /networking engg
    • Haryana police

      Jan 2010 - Jul 2011
      Assistant computer system engineer

      IT Dept. -Contract Employment

    • Cmc ltd

      Jul 2011 - Jun 2013
      System engineer

      Reliance Retail LTD (Reliance Fresh Store.) Project -IT Field Engineer & Punjab excises Project-Technical support Engg

    • Hcl infosystems ltd

      Jul 2013 - Jul 2014
      Dell project (breakfix engineer)

      Dell project (breakfix engineer) at HCL Infosystems Ltd

    • Quess corp limited

      Jul 2014 - Nov 2016
      Mis | project manager

      Operations:-• Guidance’s(SOP 1 / SOP 2) of DDU-GKY Project –Established Quess Haryana Centre’s • Manage the Training center’s Mobilization, Trainers Training, Monitoring and placements.• Documentation Uploaded on MRIGS – Batch Creation , Batch enrollment ,Employer Registration ,Placements (B1/B2)• Prepare MIS report , Update MPR and Google Separate Sheet for NIRD/NABCONS.• Meeting Schedules with officials of the DRDA & BDO & HRSLM Office regarding Project plans, mobilization and surveys processes IT- Services & Operations:-• Able to configure, installation & Manage Active Directory ,Domain controller, AD Migration, AD Backup & Recovery, windows Server 2003/2008/20012,WDS,TCP/IP, Firewall, GPO , All System Backup • Able to troubleshoot the complex problems of computer desktop and others. Install software & hardware device. • Able to troubleshoot the Hardware, networking, laptops, workstations, Printer, Outlook, LAN Problems.• Able to configure Clustering Failover / load balancing Clustering /VMware Esx ,Esxi 5.0,Vsphere.• Able to configure FTP /DNS/DHCP/DFS/ISA/HHTP/WINS etc• Able to configure AD User, Rooming Profile, Origination Unit policy ,Trust relationship ,Site• Installation BIO Metric & CCTV Software & Troubleshooting the problems Show less

    • Ica edu skills

      Dec 2016 - Nov 2022
      Deputy manager | project manager - it infrastructure| operations| services

      • Responsibility of IT Operations / Services and Infrastructure Govt Projects • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques• Manage the relationship with the client and all stakeholders• Perform risk management to minimize project risks, Develop and manage a detailed project schedule and work plan• Service delivery and operations in ITIL aligned organization.• Project Management, Stakeholder Management, Vendor Management, Change Management, Finance & Budget Management, Time Management, vendor Management, Asset management, Team Management, Incident Management ,Problem Management • Responsible for end to end project management for the assigned project - includes project planning, delivery, client interaction, trouble shooting, managing project operational parameters and people management.• Knowledge of Infrastructure Management & ITIL Process• Log Calls with vendors , Coordinate with the vendors and track the problems till it gets resolved, Organize and review periodic review meetings, Coordinate with vendors for onsite visits and spares replacement,• Quarterly audit sut with physical verification of all IT assets, Record all installation of new machines, movement and changes, Create asset (hardware / software) database by recording information like user configuration, serial number etc. for the locations where the team/engineer is deployed or will follow the policies of Client• Managing IT Helpdesk and IT Infrastructure and Operation team• Oversee budgeting, reporting, planning, auditing, Services and operations of project.• Basic Knowledge of service delivery under PMP-JiRA /ITIL / ITAM / IT Infra Support Services• Basic Knowledge of Agile/Waterfall methodology, G-Suit ,Office 365,Cloud (SaaS,PaaS,IaaS)- Google/ Azure/Amazon ,CCNA, Linux , VMware COMPUTER HARDWARE NETWORKING , ROUTER ,SWITCHES ETC Show less

    • Techinfy solutions pvt. ltd.

      Nov 2022 - Jun 2023
      Project manager -it infrastructure | operations | services | data center
    • Planckdot

      Jul 2023 - now
      Project manager -it infrastructure | operations | services | data center

      IT PROJECT MANAGER, PROJECT MANAGER -EDGE DATA CENTER, SERVICE DELIVERY MANAGER

  • Licenses & Certifications

    • Mcse training & dell certified system engineer (34 certification laptops & workstation)

      Dell,technimind
      Jul 2013
    • Six sigma yellow belt

      Vmedu inc.
    • Itil® foundation

      Axelos global best practice
      Jul 2024
    • It data center management

      Schneider electric
      Aug 2023
    • Aws training and certification

      Amazon web services (aws)
    • Iso 27001 foundation - information security certification

      Skillfront
      Feb 2021
    • Effective leadership

      Hp
    • Cyber security foundation

      Certiprof
      Jan 2020
    • Project management

      The cpd certification service
      Jun 2024