Experience

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  United states air force

  Mar 2000 - Apr 2006

  Maintenance system data analysis

  monitored, collected, assembled, and audited data for reports and briefings; initiated special studies and investigations, performed statistical analysis and reported the findings to the managers with recommendations;informed the managers of significant factors that would affect the mission integrity; managed and operated maintenance management information systems (MIS) and perform functional system administrator (FSA) duties

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  Hendrick medical center

  Nov 2012 - Jun 2015

  Trauma Admissions Representative: greet and interview patients; initiate patient medical records; obtain financial, demographical, and medical information; explain pertinent forms and obtain signatures; collect paymentsPatient Placement/Transfer Coordinator: coordinate the bed/access function for patients admitted; initiate and arrange hospital, emergency department and transfer admissions; arrange future surgery reservations with appropriate nursing units; contact other medical facilities to complete transfer arrangements of patients; communicate with admitting areas and emergency departments regarding pending admissions; track bed assignments, bed availability and discharges; provide excellent customer service to internal and external physicians needing consults, admission support or information; assure nightly census is accurate. Show less

  • Inpatient Insurance Verifier

    Sept 2014 - Jun 2015

  • Patient Placement/Trauma Center Admissions

    Nov 2012 - Sept 2014
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  Visiting angels

  Oct 2015 - Jun 2018

  Client specialist
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  Equal employment opportunity commission

  Oct 2018 - Feb 2019

  Foia records disclosure assistant

  Prepare FOIA and Section 83 requests, letters of determination, response letters, and other related correspondence Manages the flow of records disclosure requests including data entry, obtaining records from the control room, logging all related activities, providing case tracking history including any deadline extensions or requests for information, off-site mailing or copying of records, records return, ensuring that all activity related to the disclosure request is fully documented in IMS or other appropriate data management systemsDetermines if Show less

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  Labor first, llc

  Feb 2019 - Jul 2022

  Eligibility data specialist

  Responsible for the activities related to the process of adding and retrieving documentation from the CRM, for the purpose of managing eligibility information received from clients and providing to various insurance carriers in a required format.

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  Retireefirst

  Jun 2022 - now

  Senior eligibility manager