Experience

• 

  Tata consultancy services

  Aug 2011 - Jun 2015

  1. Atrium Orchestrator Developer/Administrator ( Version: 7.x)- Designing and Developing workflow based on customer requirement- Administration activities on BMC Atrium Orchestrator Server, working on the enhancement/bug fixes/CR requests. - Preparing Technical Documents, Preparing the Unit Test Cases and Migration Activities2. BMC Remedy ITSM Developer/Administrator (7.x, 8.x) - ITSM product configurations and customizations in Incident Management, Problem Management, Change Management, Service Request Management, Knowledge Management and Service Level Management.- ITSM and AR Server, monitoring applications/processes/services/log files/URL's/file systems/disks/ports and accordingly troubleshooting and working directly with BMC for fixing issues reported.-Preparing Technical Documents, Preparing the Unit Test Cases and Migration Activities Show less

  • System Engineer

    Aug 2013 - Jun 2015

  • Asst.Systems Engineer

    Aug 2011 - Jul 2013
• 

  Wipro

  Jun 2015 - Jan 2019

  Associate consultant

  BMC Atrium Orchestrator (7.x ,8.x)Part of Banking project, Planning, Developing, and Deploying quality solutions using BMC tools for Infrastructure Management service and Data Centre Automation.BMC AO installation, up gradation, integration with Remedy, Service Now, Udeploy, VCenter.Integrating BAO with third party tools and developing workflowPreparing Technical Documents, Preparing the Unit Test Cases and Migration Activities and also migrate application from test to production environment. Show less

• 

  Bmc software

  Feb 2019 - now

  Associated with BMC Software in Global Service Delivery. Planning, Developing, and Deploying quality solutions using BMC tools for Infrastructure Management service and Data center Automation.

  • Consultant

    Dec 2022 - now

  • Senior Associate Consultant

    Feb 2019 - Dec 2022