Zoë Heckert

Zoë heckert

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location of Zoë HeckertSt Louis, Missouri, United States
Followers of Zoë Heckert59 followers
  • Timeline

  • About me

    Intake Coordinator

  • Education

    • Center for instruction, technology & innovation

      2017 - 2018
      New vision allied health program 12

      The New Vision Allied Health program is designed for high school seniors interested in pursuing a career in healthcare. Students participate in classroom instruction and career-related experiences observed during clinical rotations in settings such as Oswego Hospital and other Oswego Health sites, NOCHSI Health Centers in Oswego and Fulton and private practices ranging from primary care to dental care.

    • Phoenix high school

      2014 - 2018
      Advanced regents high school diploma health/health care administration/management 12

      Activities and Societies: Girls Varsity Track, Girls Varsity Volleyball, Winter Indoor Percussion Ensemble, Marching Band, National Honor Society, Student Council, Spirit Club, Leadership Council, Principal's Cabinet, Tri-M Honor Society

    • Onondaga community college

      2018 - 2020
      Associate's degree mathematics and science
    • Onondaga community college

      2018 - 2020
      Associate of science - as mathematics and science
    • Maryville university of saint louis

      2023 - 2025
      Bachelor of science - bs biology, general
    • National university

      2020 - 2022
      Bachelor of applied science - basc biology, general
  • Experience

    • John c. birdlebough high school

      Sept 2014 - Jun 2018
      Volunteer work

      October 2017-Volunteered at Trunk or Treat on Halloween to give children a safe trick or treating environment. September 2015, 2016, 2017-Volunteered at CROP walk to help raise money for world hunger charity.May 2016, 2017-Volunteered at Special Olympics to help special needs kids with everyday sports and activities.

    • New henderson's dairy

      Apr 2015 - Jul 2019
      Food server

      Responsibilities as a Food Server (on floor and ice cream window):-Tend to ice cream window, register, and ice cream/food counter. -Maintained clean work environment, constant wipe down of surfaces, organize stock, and keep owner/staff updated on inventory.-Customer service. (Greet, service, take orders, converse with, and interest customers.)-Assisted any other employees if needed. (Put away dishes, bring food to tables, restock shelves, clean, take out trash, etc.)*Job was seasonal.* Show less

    • American eagle outfitters inc.

      Aug 2018 - Apr 2020

      Responsibilities of a Selling Team Leader:-As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience. You contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions. You're the Store Team Leader's right hand in developing short and long-term business plans to drive key KPIs.- You're all about motivating and inspiring your team through AEO's core values. You're a role-model leader and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting Room.-You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing your team to ensure they continue to provide outstanding service to the best of their abilities.-You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team touchbases, development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance - #winning!-You're a natural at executing and innovating daily operational procedures, you support the team in maintaining visual standards throughout every zone in the store, and most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.-You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always. Show less Responsibilities of a Brand Ambassador:-You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!)-Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.-You're eager to introduce the AEO loyalty program and additional brand channels to guests.-Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.-Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.-You're always willing to assist your team in #gettingthejobdone.-You do the right thing and you always adhere to AEO's policies & procedures. Show less

      • Selling Team Leader

        Sept 2019 - Apr 2020
      • Brand Ambassador

        Aug 2018 - Sept 2019
    • Onondaga community college

      Aug 2018 - Dec 2018
      Note taker

      Responsibilities of a Note Taker:-The main responsibility of a note taker is to take organized, legible or typed notes every class and provide a copy of these notes to the student and student resources within 12 hours of the end of class. It is the note taker's responsibility to attend class on a regular basis and to provide notes for every lecture.

    • Hickory farms, llc

      Oct 2018 - Jan 2019
      Seasonal sales associate

      Responsibilities as a Sales Associate:-As a part of our team, you will be an integral part of preserving and broadening Hickory Farms beloved holiday traditions and crafting new ones through promoting high quality food products and gift sets.-As a Sales Associate you will be located at the Destiny USA mall in Syracuse, NY where you will interact with people from around the world. This is a unique opportunity to create the memorable retail experience that defines the Hickory Farms tradition of quality and excellence, while interacting in a fast paced and fun environment.-Your main responsibility will be to offer samples of our food items and provide outstanding customer service so as to improve sales and increase customer dedication. As a Sales Associate, you will receive your pay on a weekly basis, as well as a generous 40% discount on all retail products. Show less

    • Target

      Apr 2020 - Jun 2020
      Logistics team member-fulfillment

      Responsibilities of a Team Member in Fulfillment:-You are responsible for collecting the items on guest's orders with accuracy and speed. You are also responsible for the guest's experience as they receive their items, whether it's shipped to their home or picked up in the store. Deliver an exceptional guest experience by engaging the guest and prioritizing the guest's needs over task. Pick items for guest orders meeting service levels. Properly prepare and pack guest orders for shipment using the correct materials in a timely manner. Welcoming and helpful attitude toward guests and other team members. Able to learn and adapt to current technology needs. Able to think quickly on the spot to answer guest questions. Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary. Able to lift 40 lbs. Willing to cross-train and work in other areas of the store, as needed. Show less

    • Bayview behavioral health campus

      Jan 2021 - Apr 2023

      Responsibilities of a Discharge Planner in the Crisis Stabilization Unit:-Responsible for the coordination of the various activities of the Case Management Department under the direction of the assigned Case Manager/Social Worker assist with development and implementations of discharge plans.-Assists with case management referrals and authorizations.-Maintains and coordinates Medicaid state submission forms for presentation to on-site reviewer and files them accordingly or as per facility’s procedure.-Assists with Discharge Planning as assigned by interviewing patients/families and gathering data to develop a safe patient-focused Discharge Plan. Show less Responsibilities of a Unit Secretary in the Crisis Stabilization Unit:-The Unit Secretary is directly accountable to the CSU Program Manager, and indirectly to the Charge Nurse. The Unit Secretary is an unlicensed person who performs indirect care in the department setting. -Facilitates the needs of the department. -Prepares and compiles records in the CSU. -Orders supplies for the unit, prepares and completes each patient’s chart for necessary forms needed on a daily basis. -Able to assist nursing staff for duties involving indirect patient care. Show less

      • Discharge Planner

        Aug 2022 - Apr 2023
      • Unit Secretary

        Jan 2021 - Aug 2022
    • Promedica senior care

      May 2023 - Nov 2023
      Admissions coordinator
    • Heartland hospice services

      Nov 2023 - Apr 2024
      Admissions coordinator
    • Hometeam homecare

      Jun 2024 - now
      Intake coordinator
  • Licenses & Certifications

    • Associates degree in math and science

      Onondaga community college
      May 2020