
Timeline
About me
Egypt , luxor
Education

Facility of education
2013 - 2018Very good mathematicsActivities and Societies: en3kas ejaby
Experience

M/s nile premium
Jan 2020 - Apr 2021Front office receptionistresponsible for guests check-in & out , dealing with guests complaints and reschedule there daily program.

Panorama bungalows elgouna
Apr 2021 - Sept 2021Front desk agent
Fti group
Sept 2021 - Sept 2024As an Atcore support/trainer, I am responsible for training new employees on how to read and understand hotel contracts, including the details and nuances involved. I also provide guidance on stop sales release and allotment, ensuring that our employees are knowledgeable and competent in these processes. In addition, I train our employees on using the Atcore systems and offer support in case they encounter any difficulties or errors. It is my goal to ensure that our team is well-equipped and confident in their roles, contributing to the overall success of our company. Show less
Atcore support / Trainner
May 2022 - Sept 2024Assistant Product & Revenue
Sept 2021 - May 2022

مدرسه محمد فريد للتعليم الاساسي
Sept 2024 - nowمدرس رياضيات
Licenses & Certifications

Microsoft office skills
Ministry of telecommunication and information technology egypt- View certificate

Nbc
Meeting point internationalFeb 2022 
Receptionist skills
Council of the european unionFeb 2020- View certificate

Mpna contracting & loading "basic level"
Meeting point internationalFeb 2022 
Diploma in customer service (level 1&2)
Alison
Volunteer Experience
Smartboard trainer
Issued by South Valley University-Qena
Associated with ahmed omaren3kas egaby team leader
Issued by South Valley University-Qena
Associated with ahmed omarSocial Media trainer
Issued by South Valley University-Qena
Associated with ahmed omar
Languages
- enEnglish
- geGerman
- arArabic
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