Christina Kostaki

Christina kostaki

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location of Christina KostakiNéa Ionía, Attiki, Greece
Followers of Christina Kostaki1000 followers
  • Timeline

  • About me

    CRM Manager at Philip Morris International

  • Education

    • Erasmus school of economics

      2011 - 2012
      Master of science (ms) business, management, marketing, and related support services 8. 3/ 10 "distinction"

      Activities and Societies: Erasmus Recruitment Days, Member of Marketing Association Marketing Research AnalysisBranding and AdvertisingStrategic MarketingInnovation and MarketingCustomer Relationship Management

    • Athens university of economics and business

      2004 - 2009
      Bachelor's degree financial economics

      MicroeconomicsMacroeconomicsStatisticsEconometricsStrategic MarketingFinancial Business ManagementCost AccountingRisk Management

  • Experience

    • Erasmus university rotterdam

      Feb 2012 - Jun 2012
      Teaching assistant

      • Marketing Management tutorials to International Business and Economics Bachelor students• Establishing communication between academic faculty and university students• Assignment coordination, task evaluation and assignment grading

    • Improve digital

      Nov 2012 - Feb 2014
      Account manager

      • Online inventory optimization for premium publishers and advertisers • Media buying and demand planning • Contract negotiation • Reporting to KPIs and projections to competitive insights • Sales forecasting using business development tools: Salesforce, Qlikview• Partnership with technical providers to ensure inventory quality• Key Account Management (Nu.nl, Weeronline, King Games) Fund raising and CSR management

    • Adidas

      Mar 2014 - Mar 2018

      ● Delivery of E2E projects for Western Europe market, using mainly Agile methodology● Implementation according to market roll out and expansion strategy for.com and Partner Program● Cross-functional stakeholder communication through project lifecycle and conflict management● Business case creation based on Customer Service, Analytics and User experience teams’ feedback● Manage change across teams after projects go live and ensure sustainable process management and smoothhandover● Delivery of operational framework to create transparency on project KPIs and enable proactive identification ofpotential risks and interdependencies● Support Partner Program platform integration within e-Commerce system landscape● Team lead of 2 Senior Business Analyst headcounts Show less ● Western Europe SCM&IT cost controlling● Monthly financial analysis of unit price development across European DC network, for logistics cost optimizationpurposes● Volume allocation planning as per seasonal article ranging● Budget and forecast cycle consolidation for Western Europe clusters with SAP FI/CO● SCM&IT Project controlling and business case board submission● Variance analysis for actual and target figures and weekly reporting for management● Master data maintenance as per international accounting policies Show less

      • Digital Solutions Manager

        Jan 2017 - Mar 2018
      • Business Analyst SCM&IT

        Oct 2015 - Dec 2016
      • Product Supply Specialist

        Mar 2014 - Sept 2015
    • Desmos

      Sept 2018 - Oct 2019
      Program officer and volunteers' coordinator

      ● Project Manager for reconstruction project in wildfire impacted areas of Eastern Attica (Mati), financed by European Investment Bank Foundation and independent donors (total funding 525K+).● E2E project implementation for nationwide social welfare programs ('Desmos for Youth", Desmos for Schools")● Donation implementation and grant proposals for institutions and private equity donors● Forecasting and budgeting of project costs, tracking actuals development over foundation’s operational expenses● Creation of performance reports, operational KPIs and impact framework● Account management with donors, charitable institutions, NGOs and 3rd party contractors in order to design program scope and ensure seamless, effective and transparent project implementation● Due diligence for the 3rd sector and needs documentation● Volunteers' network coordination, calls to action and task allocation Show less

    • Philip morris international

      Oct 2019 - now

      ●Digital channels (website and e-Commerce) owner ●Consumer journey excercises to provide with optimal phygital experience●Budget FC and business case submission●Procedures set up and mapping to ensure audit control compliance ●Cross-functional collaboration with internal teams (IT, Customer Care, Commercial, e-commerce) and 3rd party vendors to design, develop and deploy E2E digital solutions●Delivery of technical solutions to accelarate company's digital transformation and enable omnichannel capabilities●Sprints deployment coordination across commercial organization and support during hypercare phase●Google analytics and SEO optimization●Reporting on digital KPIs and solutions performance Show less ● End-to-end agile project management● Cross-functional collaboration with internal teams (IT, Customer Care, Commercial, e-commerce) and 3rd party vendors to design, develop and deploy digital solutions●Delivery of technical solutions to accelarate company's digital transformation and enable omnichannel capabilities●UATs management ●Sprints deployment coordination across commercial organization and support during hypercare phase●Support documentation creation to allow for smooth project go-live and to ensure proper use of solution by end users ● Reporting on digital KPIs and solutions performance Show less

      • CRM Manager

        Feb 2025 - now
      • Manager Digital Solutions

        Jul 2022 - Feb 2025
      • Digital Lead

        May 2021 - Jul 2022
      • Digital Project Manager

        Oct 2019 - May 2021
  • Licenses & Certifications

    • Icagile certified professional

      Icagile
      Nov 2023
    • Professional scrum master™ i (psm i)

      Scrum.org
      Nov 2023
      View certificate certificate
  • Volunteer Experience

    • Coordinator Of Volunteers

      Issued by SCORE, South Africa on Aug 2017
      SCORE, South AfricaAssociated with Christina Kostaki
    • Business Administration and Training Methodology Associate

      Issued by TMA, Egypt on Nov 2010
      TMA, EgyptAssociated with Christina Kostaki