HeeJung Im

Heejung im

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location of HeeJung ImRichardson, Texas, United States
Followers of HeeJung Im521 followers
  • Timeline

  • About me

    Director, Head of Mobile &IT Service at Samsung Electronics America

  • Education

    • 동국대학교 / dongguk university

      1996 - 2000
      Bachelor of public administrator public administration
    • University of nebraska at omaha

      2007 - 2009
      Master management information system
  • Experience

    • Solvit media inc

      Mar 1996 - Aug 2002
      Sovlit after school manager

      •Support customer request and assist internal and external teams for after school business•Develops and maintains a detailed after school Project schedule

    • Life & geo

      Oct 2002 - Jul 2008
      Business sale manager

      •Lead a team responsible to market mobile navigation and geo solutions to corporate customers•Analyzing potential partner relationships for navigation and geo solution product lines•Developing and implementing a company-wide go to market plan

    • University of nebraska-lincoln

      Jun 2007 - Aug 2011
      Ndor research project manager / business analyst

      •Leading a team responsible for the development and testing of new asphalt quality control procedure for the Nebraska department of Roads(NDOR)•Plan and coordinate site visit with various contractors across the state•Collected data and design management data •Formulate data collection procedures, and analyze collected data•Presented findings for data mining, information management and design to the NDOR’s research board on a regular basis--------------------------Paper & Thesis---------------------------------------"Non Nuclear Method for density measurements" - A Report on Research Sponsored by Nebraska Department of RoadsLincoln, Nebraska June 2009 ~ June 2011 " Launch Information; Foster Transitioning " - A paper on Research by Uiversity of Nebraska at Omaha Capstone course. Aug 2009 ~ Dec 2009 June 2011" Hybrid Approach to Visualize Building Energy Information Model in Geospatial Application Programs " November 2011. CRC 2012 Journal Show less

    • Creighton university

      Mar 2010 - Jan 2012
      Database management specialist

      •Developed database system management tools for several research studies using MS Access, Visual Basic, My SQL programs.•Performed data analysis of research project using SAS, SPSS and MS Access•Improved data inserting process using Schedule program and Intranet Server system•Supporting accurate data to variable Team member using Query, SQL and E-Win system •Involved subject recruitment, patient care, adverse events, preparing and submitting case report forms for clinical research •Consulted to obtain technical requirements for IT Market, defined data business needs and developed tactical plans to optimize database management process. •Design and develop a Bone Metabolism website (PHP, Adobe Photoshop, HTML) Show less

    • Samsung electronics america

      Jan 2012 - Aug 2015
      Telecommunication specialist

      Perform given tasks assigned by Headquarter counterparts in Korea.· Communicate with HQ and local management to ensure overall operation status. · Interfaces with US based mobile carriers to assist on contract negotiation to align internal requirements. · Shares improvements and experiences in operation troubleshooting, and diagnostics.· Manage physical SIM card operations such as numbers management, new account activations, cancellations, and re-issuances of SIM cards as needed.· Manage communication expense and invoices arise from various activities.· Perform system input operation such as record and other various data management.· Support Headquarter visitors on SIM card access and VOC reports.· Support local VOC collecting efforts and provide solutions. Show less

    • Samsung electronics america

      Sept 2016 - now

      - Manage Global SIM Card management Team- Perform given tasks assigned by Headquarter counterparts in Korea.· Communicate with HQ and local management to ensure overall operation status. · Interfaces with US based mobile carriers to assist on contract negotiation to align internal requirements. · Shares improvements and experiences in operation troubleshooting, and diagnostics.· Manage physical SIM card operations such as numbers management, new account activations, cancellations, and re-issuances of SIM cards as needed.· Manage communication expense and invoices arise from various activities.· Perform system input operation such as record and other various data management.· Support Headquarter visitors on SIM card access and VOC reports.· Support local VOC collecting efforts and provide solutions. Show less

      • Director. Head of IT & Mobile service

        Oct 2022 - now
      • Sr Manager, Head of Mobile Service

        Mar 2021 - now
      • Operation Program Manager

        Sept 2016 - now
  • Licenses & Certifications