Experience

• 

  „teo“

  Jun 2011 - Sept 2015

  * Investigating and setting standards for quality of customer support* Assessing customer requirements and ensuring that these are met* Analysing the main problems of the customer care and preparing trainings for call center employees* Recording, analysing and distributing statistical information using CRM, SAP, Vantive and other internal tools *Active B2B and B2C sales;*Proposal preparation, and communication with the product development team;*Negotiations;*Awarded as a TOP Sales manager of the year;

  • Training and Quality Assurance specialist

    Oct 2014 - Sept 2015

  • Sales Manager

    Jun 2011 - Oct 2014
• 

  Telia company

  Sept 2015 - Mar 2019

  Training & development (b2c and b2b)

  * Planning, organizing and leading a training sessions for groups of different size* On boarding newcomers for the whole organization;* Sales training for B2C and B2B;* Participating in planning and engaging training plans;* Individual coaching for specialists, managers;* Participation in internal employees evaluation using different methodologies, such as 360-Degree Performance Appraisal, Ratings scale, etc. (around 100 employees per year)* Customer service quality monitoring and development, KPI's controlling and initiating training due to the KPI's* Data analysis and action planning due to effective and value proposition based customer care Show less

• 

  Alliance for recruitment

  Mar 2019 - now

  *Being ambassador for Alliance for Recruitment. And just simply loving what I do. * Recruiting Talents for TOP companies (IT, Finance, Management roles, etc.);* Leading and implementing Recruitment Advisory services for our clients from scratch in LV and LT;* Awarded TOP Recruitment Consultant of 2020 by the revenue made;* Building long-term relationships with candidates and clients;*Evaluating competencies of the candidates using ProfileXT methodology (around 200 people per year)* Organizing and leading individual career consultations about the market, job interviews, CVs, motivational letters, etc.* Onboarding newcomers to the company, participate in the internal "Buddy" program - have already been a mentor for 7+ employees;* Experienced in business development and sales, Member of internal "Sales Club";* Project Manager of a few volume recruitments and training projects;* Have already successfully created a new team that consists of 7 members. On a daily basis I actively participate in teambuilding, coaching, and leading by example activities; Show less Alliance for Recruitment is the largest recruitment consultancy in Lithuania measured by capacity, number of successful placements and annual growth. We are a high performing team of recruitment experts from various different industries (www.afr.lt).> Looking for qualified talents.> First contact with the candidates.> Establishing and maintaining the communication.> Building long-term relationship with the candidates. > Assisting in recruitment processes> Leading and training employees in various projects Show less

  • Head of Business Development

    Apr 2023 - now

  • Recruitment Lead & Training Consultant

    Sept 2022 - Apr 2023

  • Senior Recruitment Consultant/Training Project Manager

    Mar 2020 - Sept 2022

  • Recruitment Consultant

    Mar 2019 - Mar 2020