Experience

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  Tech mahindra

  Jun 2018 - Jul 2019

  Customer service representative

  Log customer complaints and find solutions within determined timeframes; list suggestions made and analyze for validity and possible implementation and/or resolution.Reviewed and analyzed historical account information as needed.Provided customer service support and was their primary escalation point for all customer service.Applied excellent call control successfully to resolve escalated calls.Handled customer complaints - wrote down details and presented to supervisorUsed exceptional telephone etiquetteDiagnosed and troubleshoot to resolve problems due to product issues. Show less

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  Xcend media & marketing, llc

  Aug 2019 - Mar 2020

  Sales executive

  Have experience working in Club Mahindra holiday membership.Experience in Scheduling Appointments for sales of the membership. Extensive experience in Cold Calling, Approaching new client through LinkedIn.Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.

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  Eximious

  Oct 2021 - Apr 2022

  Business development executive

  Identify and target potential clients within the staffing industry (IT, healthcare, finance, etc.).Cold calling, networking, attending industry events, and utilizing other strategies to generate new leads.Develop and maintain strong, long-term relationships with key decision-makers and stakeholders.Work closely with internal teams (e.g., recruiters, delivery managers) to align sales efforts with the company's goals.Negotiate contract terms, pricing, and service level agreements (SLAs) with clients.Maintain regular communication to ensure client satisfaction and retentionCollaborate with the recruiting and delivery teams to ensure client requirements are met in terms of candidate quality and timelines. Show less

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  Ims people possible

  Apr 2022 - Jul 2023

  Information technology recruiter

  Screen the candidates for identifying them as the right match, pay rate negotiation, benefits negotiation, submitting candidate profiles at the client side as well as on internal systems.Proficient with Job postings, sourcing from resume databases.Screening and testing profiles and shortlisting the right profile.Interacting/e-mailing to the screened/shortlisted candidates and checking their interest & availability.Worked mainly on IT contract positions including Java Developers, .NET developers, C, C++ developers, Business analysts, Systems Analysts, Network Engineer, Software Engineer, Salesforce Developer, Data Analyst, Project Manager, Cloud Engineer, Customer Service Executive, Administrative Assistant, Clerk.etc.Scheduling technical/final interviews either with the technical panel or with the management group and follow up on the feedbacks.Uploading the data of the offered selected and rejected Candidates into the internal database & maintaining the same.Interacting with the candidates, Account Managers and the PMO Coordinator for VMS on Day to Day basis.Coordinating interviews & keeping a systematic record of the candidates who had attended the interview. Show less

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  Imcs group

  Jul 2023 - Jun 2024

  Senior information technology recruiter
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  Silverspace technologies inc

  Jun 2024 - now

  Senior technical recruiter