Jean Anne Cipolla

Jean anne cipolla

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location of Jean Anne CipollaWhite Plains, New York, United States
Followers of Jean Anne Cipolla526 followers
  • Timeline

  • About me

    Strong patient advocate and office administrator with hands on experience, great organizational skills and strategic educational knowledge

  • Education

    • Sarah lawrence college

      2005 - 2007
      Ma health advocacy
    • Ohio wesleyan university

      1979 - 1983
      Ba english composition
  • Experience

    • Credit suisse asset management (formerly bea associates)

      May 1987 - Feb 2005
      Assistant vice president/technical writer and documentation specialist

      Technical writer and documentation coordinator for the software development arm. We developed portfolio management software used by this financial services company to trade and manage their clients' portfolios.

    • Riverdale mental health association

      Feb 2006 - May 2006
      Administrative intern

      During graduate school, I interned at Riverdale Mental Health Association. It was an Administrative fieldwork placement working with the Executive Director of a community mental health agency. I implemented their Consumer Satisfaction Survey, reorganized Foundation Grants and Appeals files, researched prospects in the community for outreach for a new geriatric services program, created a database of contacts from that geriatric outreach research, amongst other smaller research projects.

    • Westchester children's association

      May 2007 - Dec 2020
      Multiple roles

      Worked for WCA in multiple part-time and contract roles spanning a 13-year period.Administrative Assistant/Development Assistant/Project Research positions:• Temporarily replaced Office Manager/Development Assistant twice while the organization restructured several roles. • Handled day-to-day office management for 5-person office, providing development and fundraising work related to Spring 2009 fundraising dinner, the 2014 Centennial Benefit Dinner and the 2020 Virtual Benefit “Imagine a Child”, and Board and Advisory Committee responsibilities. • In 2014, trained the new Development and Administrative Assistant, stayed on to finish end of year development projects and work on the new WCA website. • Designed and managed a survey and presentation for coalitions involved in the GPS4KIDS Collective Impact project.• Assisted Executive Director with grants applications.Policy Intern/Child Advocate position:• Recruited to conduct children’s issues research and advocacy with focus on mental health research and policies.• Initiated and co-authored ground-breaking survey of Westchester County early childhood resources, “Supporting Our Youngest Citizens: An Inventory and Review of Early Childhood Resources in Westchester.”• Directed staff of two college students performing communication and follow-up for early childhood resources survey.• Played key role in origination of English/Spanish brochure aiding parents in identifying emotional distress and mental illness in young children. Show less

    • Bazelon center for mental health law

      Sept 2007 - Dec 2007
      Health policy research intern

      Conducted health policy research on how states were changing their Medicaid programs due to modifications in the Deficit Reduction Act of 2005 and the relationship to mental health policy. Additional projects included research on managed care contracts at the state level, preparation of notes from Congressional hearings on mental health parity and funding for a homelessness re-authorization bill, attendance at Children's Defense Fund meetings on transition issues for children aging out of the child welfare system and subsequent reporting on those meetings to the Director of Legislative Affairs, and attendance at the Mental Health Legislative Group meetings with the Director of Legislative Affairs to keep abreast of mental health legislative issues on Capitol Hill. Show less

    • Westchester medical center

      Oct 2008 - Mar 2009
      Patient representative

      Patient Representative in the Department of Patient Experience. Identified and aided patients, families and staff through complaint evaluation, information collection and coordination with multiple medical departments, with the objective of resolving patient issues and educating staff.

    • Westchester end-of-life coalition

      Feb 2009 - May 2009
      Project coordinator, national healthcare decisions day

      Project management, locating and training volunteers for community education event, event publicity, community outreach for National Healthcare Decisions Day - devoted to consumer education on health care proxies and advance decision making.

    • Alfus healthcare advocacy online certificate program at the university of miami

      May 2011 - Dec 2015
      Adjunct instructor

      -Teach two courses: Navigating Healthcare Financing and Understanding the Patient Illness Experience.- Lead and monitor Discussion Board for interactive learning and respond to student needs- Create, revise and assess curriculum and course assignments and activities

    • Home care network of westchester

      Dec 2015 - Jan 2020
      Home care provider

      Provided home care and companion services to an Alzheimer's patient, including but not limited to, cooking, cleaning, grocery shopping, transportation to her daily memory care program, accompanying her to visit family and friends, help with bathing, dressing, laundry, medications, arranging for and accompanying her to doctors' appointments, and anything else she might need.

    • Ywca of white plains & central westchester

      Jul 2020 - Jun 2021
      Database and development assistant

      Assist the Director of Development and Communications with all database and development functions for a 90-year old non-profit organization. Maintain and update grant files, enter donations and send thank you letters to donors and grantors, clean up the donor database, develop reports and mailing lists for use by the Director of Development and the Director of Finance.

    • Westchester county department of health

      May 2022 - Dec 2022
      Public health intern/new york state public health corps

      - Created, updated and maintained database for Westchester County septic system historical records.- Stepped into admin role for department when admin left. Maintained databases, performed mailings.-

  • Licenses & Certifications

    • Certificate in new york state contact tracing (through johns hopkins university on coursera)

      The johns hopkins university
      May 2020
    • New york state public health essentials course

      Cornell university
      Aug 2022
    • New york state public health essentials

      Cornell university
    • Board certified patient advocate (bcpa)

      Patient advocate certification board, inc. (pacb)
      Sept 2018
  • Volunteer Experience

    • Tree House Program Facilitator (Grief Counselor)

      Issued by The Bereavement Center on Sept 2007
      The Bereavement CenterAssociated with Jean Anne Cipolla
    • Board of Directors and Westchester Mental Health Court Family Liaison

      Issued by National Alliance for Mental Illness - Westchester on Sept 2009
      National Alliance for Mental Illness - WestchesterAssociated with Jean Anne Cipolla
    • Child Life Program Volunteer

      Issued by Maria Fereri Children's Hospital on Jan 2006
      Maria Fereri Children's HospitalAssociated with Jean Anne Cipolla
    • Health Care Proxy Campaign Volunteer

      Issued by Westchester End-of-Life Coalition on Jan 2010
      Westchester End-of-Life CoalitionAssociated with Jean Anne Cipolla