
Timeline
About me
People Operations Manager at Archipelago Strategies Group, (ASG)
Education

University of central florida – rosen college of hospitality management
2016 - 2018Bachelor's degree hospitality administration/managementActivities and Societies: Future Theme Park Leaders Association, IAAPA Foundation Future Leader

Lehigh carbon community college
2014 - 2016Associate's degree general studiesActivities and Societies: Honors Program
Experience

Dorney park & wildwater kingdom
Apr 2011 - Aug 2020• Provided work direction through assigning tasks and monitoring performance of all games team members • Ensured proper staffing levels in response to park attendance• Created agenda and content for team meetings• Coached and trained a team of 100 members by enforcing behavioral and performance expectations • Handled park point-of-sale systems through issuing starting funds, providing change, performing audits, collecting revenues throughout the day, and enforcing cash handling policies • Developed staff members through incentive programs which resulted in surpassing revenue goals• Prevented loss of product and cash through monitoring security cameras for theft• Represented department in park meetings about creating a better environment for guests and associates• Created and maintained an organized computer database to enforce cash handling policies Show less
Operational Supervisor - Games
Jun 2016 - Aug 2020Area Supervisor - Games
Mar 2015 - Jun 2016Team Leader - Games
Mar 2014 - Mar 2015Games Host
Apr 2011 - Mar 2014

Wawa, inc.
Nov 2018 - Jul 2020Customer service supervisor• Participated with the store management team and improve store performance in areas of sales, controllable expenses, merchandising, marketing, associate retention and associate training and make appropriate recommendations to store management regarding the same.• Ensured the 24/7 execution of all customer service programs and processes.• Responsible for maintaining accurate article level inventory to maximize sale. Performs cycle counts and orders.

Ideal concepts, inc.
Aug 2020 - Jul 2021• Learned and developed expertise for the front half of the recruiting process (sourcing, phone screens, assessing) and pipelining strategies• Broke department records for the highest amount of phone screens and assessments sent out within my first month with the company• Recognized as a top producer by receiving the "Phone Screen Machine" award for maintaining highest phone screen volume on a consistent weekly basis.• Developed a broad knowledge of the insurance industry through 1099 agent recruiting• Assisted Corporate Recruiting in a push to hire 60 Assistant Sales Managers by sourcing and screening a significant amount of their hires• Created a resource to assist in new hire training. Show less
Corporate Recruiter
Apr 2021 - Jul 2021Talent Acquisition Associate
Aug 2020 - Apr 2021
.webp)
Archipelago strategies group, (asg)
Jul 2021 - now•Serves as the primary contact for payroll processing including tracking employee PTO •Combined hourly and salary payroll to save payroll processing costs•Owns the recruitment process by creating and reviewing job descriptions with hiring managers, posting open requisitions internally and externally, screening resumes, sourcing for qualified candidates, conducting screening calls, setting up interviews, following up with candidates, conducting reference checks, generating offer letters, and onboarding •Created onboarding tracker to stay on top of onboarding status of multiple employees and communicate ready to work status to the business•Optimizes HRIS processes, integrates new software, performs diagnostic tests, and generates HR reports•Participates in the development of HR objectives and systems •Drafted several new policies for the organization such as a PTO and mileage policy•Created vision and life plan enrollment options in ASG's HRIS for easy enrollments for new employees•Took over Microsoft 365 admin duties and serves as company contact for IT initiatives to save on IT vendor costs•Implemented Microsoft Teams Phone system to streamline business operations and replace more expensive phone system•Develops and maintains company internal communications such as intranet bulletin boards and newsletters to ensure employees have knowledge of what is happening both in HR and across the organization Show less • Owns the recruitment process by creating and reviewing job descriptions with hiring managers, posting open requisitions internally and externally, screening resumes, sourcing for qualified candidates, conducting screening calls, setting up interviews, following up with candidates, conducting reference checks, and generating offer letters • Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments utilizing ASG’s HRIS • Serves as a representative and liaison between Human Resources and other stakeholders for HRIS design and implementation projects • Develops and maintains company internal communications such as intranet bulletin boards and newsletters to ensure employees have knowledge of what is happening both in HR and across the organization • Onboards new employees and runs both hourly and salary payroll• Hired 25 quality employees within the first 90 days of employment while managing multiple requisitions ranging from customer service to executive• Implemented and customized an ATS to make ASG's recruiting process more organized and efficient through efforts such as automating offer letter generating • Created training and taught team how to use the ATS/Job Boards• Started monthly company newsletter using MailChimp to help employees stay engaged with what is going on throughout the company both internally and externally• Created company-wide HR intranet using SharePoint to centralize communications and HR information• Increased participation at weekly virtual happy hours by organizing trivia games through Kahoot! Show less
People Operations Manager
Dec 2023 - nowHuman Resources Generalist
Aug 2022 - Dec 2023Corporate Recruiter
Jul 2021 - Aug 2022
Licenses & Certifications
- View certificate

Leadership academy: breaking barriers, building teams
Graduate, online & professional studies at umass lowellJan 2023 - View certificate

Leadership academy: giving and receiving feedback as a leader
Graduate, online & professional studies at umass lowellNov 2022 - View certificate

Leadership academy: performance management
Graduate, online & professional studies at umass lowellFeb 2023 - View certificate

Leadership academy: managing in a virtual world
Graduate, online & professional studies at umass lowellMar 2023
Volunteer Experience
Volunteer
Issued by Give Kids The World Village on Sept 2016
Associated with Jarret GeistVolunteer
Issued by SeaWorld Cares on Mar 2017
Associated with Jarret Geist
Recommendations

Ramya vetukuri
MBA Candidate - Michigan Ross 2026 | Problem Solver | Driving Business ImpactTroy, Michigan, United States
Mustofa kamal hamka
Deputy Chairman of the Standing Committee for Finance and Strategic Capital at Kadin Indonesia | Cha...Jakarta Metropolitan Area
James considine
RetiredGreater Chicago Area
Sylvie lahy
Directrice de Cabinet Zone de police, prévention, sécurité chez Commune de Molenbeek-Saint-JeanBrussels Metropolitan Area
Sarah wyckoff, phd
Scientific Sales Director | Brainbox Ltd.; Research Scientist | SNW Consulting; Autism MamaGreater Phoenix Area
Chris turner
Enterprise Service Manager at TechMDDenton, Maryland, United States
Vishnu a j
Technical Lead at HCL Technologies having 6+ years of experience in (Manual and accessibility) | DHS...Trivandrum, Kerala, India_Fang.webp)
Lih-shyan(chris) fang
Renewable Energy Analyst @ Natural Power ConsultantsNatural Power
Martin de jong
projectmanager luxe jachtbouwAlmere, Flevoland, Netherlands
Gulshan jha
Digital Marketer | Performance Marketer | Facebook Ads| Google Ads | SEO | PPC | Graphic Designer | ...Delhi, India
Erling johnson
President at Johnson Maximum Construction Company Limited (J.M.C. Co.Ltd)The Bahamas
Mattias lauwereys
Lead Producer at Paper CrownsMechelen, Flemish Region, Belgium
Natali lizarraga
Managing Director - Tinsa Peru | Life CoachPeru
Ashraf ahmed
Digital Design Engineer @ Valeo | MSc student @ Ain Shams UniversityCairo, Egypt
Salem mohamed
Consulting & Business Development | EMBA, Process Improvement, CRM|RMP|PMP|SIXSiGMA|SWOT ANALYSIS|Wrocław, Dolnośląskie, Poland
Muhammad najmi mohd amin bba, amii
Internal Auditor at Takaful IKHLAS Berhad (Subsidiary Company of MNRB Holdings Berhad)WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Sasi kumar kaliannan
Senior System Analyst at IBMNamakkal, Tamil Nadu, India
Brendan short
Project Manager - Project Development FIEAust CPEng NER RPEQGold Coast, Queensland, Australia
Chiara lunerti
UX ResearcherMadrid, Community of Madrid, Spain
Brian carstens
Senior Software Test Engineer at Frontier Technology Inc.Carlsbad, California, United States
...