Experience

• 

  Valparaiso university

  Aug 2001 - May 2003

  Assistant coordinator, residence life

  • Oversaw the operation of the front desk, office, and mail room.• Interviewed, staffed, trained, and managed payroll for nine front desk attendants.• Reported work orders daily to the appropriate departments.• Presented a program for other residential assistants on the university Honor System.• Built a community among 20-30 upper-class women.• Enforced residence hall and university policies.• Presented informational programs on various social issues.

• 

  University of portland

  Aug 2003 - Aug 2004

  • Supervised a staff of 12-13 desk workers and 12-13 summer resident assistants.• Coordinated conference stays with the Office of Residence Life and University Events.• Wrote training and operation manuals for the desk staff, resident assistants, and hall directors. • Advised Hall Council.• Worked with Pastoral Resident and liturgy committee to plan weekly liturgies.• Implemented several informational and social programs for hall and campus residents.• Oversaw community service hours.• Served on Social/Banquet and Winter Retreat Committees.

  • Summer Coordinator, Residence Life

    May 2004 - Aug 2004

  • Assistant Hall Director

    Aug 2003 - May 2004
• 

  Indiana state university

  Aug 2004 - Aug 2005

  • Assisted in collaborating with various departments to plan a campus-wide carnival program to encourage student involvement and interaction.• Coordinated the “Leading Campus Organizations” Conference to develop student leadership skills. • Understood the basic daily functions of the office.• Learned to process data using Banner.• Compiled and published a working office manual.• Processed transcript requests and enrollment verification letters.• Scanned daily and historical documents into Nolij. • Interviewed, staffed, trained, and managed payroll for 18-20 front desk attendants.• Accounted for all money exchanged at the front desk.• Managed the operation of several guest rooms in the residence hall.• Served as a resource for a staff of 10 resident assistants.• Published a monthly newsletter for the area.• Served on the publications committee for the department of residential life.

  • Intern, Office of Student Activities & Organizations

    May 2005 - Aug 2005

  • Student Assistant, Office of Registration & Records

    Aug 2004 - Jul 2005

  • Graduate Assistant Hall Director

    Aug 2004 - May 2005
• 

  University of portland

  Aug 2005 - Jul 2022

  • Utilize SQL and Banner Financial Aid knowledge to write and maintain processes in the Banner database.• Responsible for originating and disbursing federal Pell and TEACH grants through the Common Origination and Disbursement (COD) system.•Write, update, and maintain the policies and procedures for the Office of Financial Aid.• Ensure that office operations are within compliance of written policies.• Manage Satisfactory Academic Progress, Withdrawal, and Return of Title IV Funds processes.• Supervise three financial aid counselors and student employment coordinator.• Counsel students and families about financial aid eligibility, application procedures, aid programs, costs, indebtedness, money management and financial literacy.• Manage multi-million dollar budgets for funding received from external agencies. Show less • Write, update, and maintain the policies and procedures for the Office of Financial Aid.• Ensure that office operations are within compliance of written policies.• Manage Satisfactory Academic Progress, Withdrawal, and Return of Title IV Funds processes.• Supervise two financial aid counselors.• Counsel and advise students and families about financial aid eligibility, application procedures, aid programs, costs, indebtedness, money management and financial literacy.• Manage multimillion dollar budgets for funding received from external agencies. Show less • Counseled and advised students and families about financial aid eligibility, application procedures, aid programs, costs, indebtedness, money management and financial literacy.• Collected and analyzed financial data about students and families to determine aid eligibility for federal, state, and institutional aid.• Evaluated unusual or mitigating circumstances and exercise professional judgment.• Assisted in the preparation of and presented financial aid information for various campus groups. Show less

  • Associate Director Of Financial Aid

    Mar 2016 - Jul 2022

  • Assistant Director of Financial Aid for Compliance and Technology

    Dec 2013 - Jul 2022

  • Assistant Director of Financial Aid for Compliance

    Jul 2010 - Dec 2013

  • Financial Aid Counselor

    Jul 2007 - Jul 2010

  • Coordinator, Telephone Outreach Program & Annual Giving Projects

    Aug 2005 - Jul 2007
• 

  U.s. department of education

  Jun 2022 - now

  Program specialist