Hunter Helfgott

Aquatics Program Manager

624 followers

Seattle, Washington, United States

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Timeline
About me
Microsoft 365 Solutions Engineer
Education
- California Polytechnic State University-San Luis Obispo
  2016 - 2020
  Bachelor's degree Sociology
  Four minors: Political Science; Entrepreneurship; Gender, Race, Culture, Science & Technology; Ethics, Public Policy, Science & Technology
Experience
- City of Merced
  Jun 2014 - Sept 2018
  Aquatics Program Manager
- Cal Poly Men and Masculinity Program
  Jan 2017 - Jun 2017
  Public Relations Specialist & Greek Life Coordinator
- Cal Poly Sailing
  Jun 2017 - Jun 2019
  - President
    Jun 2018 - Jun 2019
  - Director of Recruiting
    Jun 2017 - Jun 2018
- Cal Poly Club Sports Council
  Jun 2018 - Jun 2020
  - Chair
    Jun 2019 - Jun 2020
  - Vice Chair
    Jun 2018 - Jun 2019
- LAKE YOSEMITE SAILING ASSOCIATION
  Jun 2019 - Aug 2019
  Sailing Camp Coordinator & Director
- Synoptek
  Aug 2020 - Aug 2024
  - Execute cloud migration projects, establishing cloud presence for new and existing services on Microsoft 365, Teams, & SharePoint.- Develop Proof of Concepts (POCs) for proposed technical solutions to effectively demonstrate value to clients and secure their business.- Conduct training sessions for clients' end-users on best practices for the Microsoft Suite, including Copilot, Teams, and SharePoint. - Designed and implemented enterprise IT solutions to enhance our client's IT infrastructure and optimize their cloud environment.- Managed infrastructure and cloud projects for the Professional Services organization to effectively meet customer needs.- Served as a technical subject matter expert during client visits, detailing our technical value through demos and presentations. - Performed IT assessments to identify weaknesses in client infrastructure and recommend solutions to enhance their business operations.- Created and oversaw a new internal system enabling engineers to complete small projects without project managers, resulting in increased profit, faster project completion times, and higher client promoter scores.- Authored technical training documents for the support team to resolve end-user issues effectively.
  - Workforce Productivity Consultant
    Aug 2023 - Aug 2024
  - Information Technology Infrastructure Consultant
    Aug 2021 - Aug 2023
  - Technology Analyst
    Aug 2020 - Aug 2021
- Cerium Networks
  Aug 2024 - now
  Microsoft 365 Solutions Engineer
Licenses & Certifications
- Level Up CSP Copilot for M365 Sales Champion
  Microsoft Global Partner Solutions
  Dec 2024
- Level Up CSP Copilot for M365 Technical Champion
  Microsoft Global Partner Solutions
  Dec 2024
- Watsonx Orchestrate Technical Sales Intermediate
  IBM
  Sept 2025
- Watsonx.AI Generative AI Tools Technical Sales Intermediate
  IBM
  Apr 2025
- Watsonx.AI Generative AI Tools Sales Foundation
  IBM
  Mar 2025
- Fortinet Network Security Expert Level 1: Certified Associate
  Fortinet
  Jul 2023
- Fortinet Network Security Expert Level 2: Certified Associate
  Fortinet
  Jul 2023
- Fortinet Network Security Expert Level 3: Certified Associate
  Fortinet
  Jul 2023
- ITIL Foundation Certificate in IT Service Management
  AXELOS Global Best Practice
  Oct 2021
Volunteer Experience
- Synoptek Gives Program Director
  Issued by Synoptek on May 2023
  Associated with Hunter Helfgott
- Synoptek Gives West Region Lead Ambassador
  Issued by Synoptek on Feb 2021
  Associated with Hunter Helfgott
- Synoptek Gives Ambassador
  Issued by Synoptek on Aug 2020
  Associated with Hunter Helfgott
- E-Mentor
  Issued by United Way of Orange County on Dec 2021
  Associated with Hunter Helfgott
- Social Science Advisory Board Member
  Issued by Cal Poly College of Liberal Arts on Jan 2018
  Associated with Hunter Helfgott