Arup Shome

Experience

• 

  Tata Cummins

  Jul 1997 - Nov 1997

  Associate
• 

  Tata Technologies

  Nov 1997 - Jun 2007

  Design Officer

  I was responsible for constant business stakeholder interactions through workshops and discussions to draw up the roadmap and product backlog for the requirements to meet business objectives and milestones. I was also involved in designing the solution through regular POCs and demo of user interface designs with key business user communities. I was also responsible for preparing the detailed functional specifications for all user stories. . I was also responsible for designing the application along with the development team. I was also responsible for interacting with external application teams for integrating these with the applications. Show less

• 

  Tech Mahindra

  Jun 2007 - Jun 2014

  Sr. Functional Consultant

  Pre-Sales (Solutioning & Bid Management):Accountable for developing a solution for the client requirements specified in RFP/RFQ etc. based on discussion with technical subject matter experts. Responsible for all proactive pitches at CXO level and below. Building pitches in collaboration with Sales and technical teams based on account & region strategies. Accountable for all deliverables like proposal, efforts, commercials, etc. to be submitted to client in response to RFP, RFQ, RFI, etc. Accountable for managing client demos and POCs. Managed POCs for large bids. Accountable for managing approvals from all internal stakeholders of all final deliverables submitted to client. Accountable to bid management for adhering to timelines and process guidelines specified by client as well as internal process specifications.Technical Writing & PMO Activities:Knowledge management – was the key member in designing the pre-sales (Solutioning) portal on Tech Mahindra’s KMS portal as the repository for all pre-sales artefacts generated by all Solutioning teams in Tech Mahindra. Editing and reviewing the user guides, troubleshooting guides and release notes – accountable for generating all artefacts for the Hospital Management System & MERLIN application. Project Estimation and Resource Planning as part of ERP practice and in pre-sales. Analyzing the documentation requirements – as the lead for all documentation and knowledge management activities in Hospital Management, ERP practice and pre-sales. Project and Billing Estimation – was responsible for all project and billing estimation as part of the ERP practise and pre-sales teams. Resource Planning – was responsible for all resource planning and tracking as part of ERP practice. Mentoring and Guiding Team Members. Show less

• 

  Ericsson

  Jul 2014 - now

  Secure E2E product delivery in terms of design, security, compliance and stability from idea, through development, to retirement. Communicate and align priorities with product team and collecting their views on what's needed from capacity and capability perspective to drive efficient development and secure product realization. Gather input from product team and stakeholders to manage the product team's backlog (prioritization, refinement and deletion) and support team in creating progress of committed work. Design product structure with Solution Architect and align feature sequencing with stakeholders to define use cases, logical product structure and engineering approach. Contribute to Product Area planning and forecasting (staffing & skill planning, licensing & hardware investments, consulting with competence leads) and owning the total cost and operational responsibility of the product. Show less Responsible for business stakeholder interactions through workshops for benchmarking, creating application roadmap and product backlog based on business goals and milestones. Accountable for maintaining product backlog and requirements elaboration based on constant interaction with business stakeholders. Accountable for complete design of a product/application feature/functionality based on business requirement through constant interaction with product/application architect and technical design team for design impact and feasibility. Accountable for requirement/feature solution and user-interface (UI) approvals from business stakeholders and the development teams. Accountable for managing the creation of user guides/manuals and user training sessions for enabling users to use the product/applications effectively. Accountable for constant enhancement of the product/application based on recommendations from the architect and technical design team to optimize the product/application architecture/design. Accountable for interacting with external system/application teams for defining integration points through workshops and continuous discussions. Responsible for supporting development team during development lifecycle for clarifications/queries on the feature solution aspects. Responsible for supporting business stakeholders during UAT phase for clarifications/queries on the approved feature solution aspects.Responsible for marketing/promoting the product/application by conducting demo sessions with various user groups and key business stakeholders to showcase the product/application features and benefits. Show less As a part of the IPTV & FIBRE Application project (for a leading telecom operator in Latin Amaercia) team, I was responsible for managing the transition of the full system from Latin Amaercia region team. This application scope included full telecom lifecycle from sales to provisioning to billing. I was responsible to gather all the functional knowledge of this application through onsite & offshore transition workshops with the Latin Amaercia & India teams. I was also responsible to reviewing the transition documents for functional specifications and design along with the RLAM team. Show less As a part of the marketing function of ADM IT & MS competency domain under CSI ADM, I was responsible for creating all marketing collaterals and manage events. The scope of work included creating capability decks, portal, client presentation artefacts, videos, brochures & flyers, event concepts, etc. I was responsible centrally coordinating and managing the ADM KONNECT event across 4 locations in India where I was responsible for vendor coordination and budget monitoring apart from creating audio-visual artefacts for the event. Show less

  • Business Product Manager

    Apr 2021 - now

  • Digital Product Owner

    Mar 2021 - Feb 2022

  • Business Analyst

    Sept 2015 - Feb 2022

  • Transition Project Manager

    Dec 2014 - Sept 2015

  • Manager Marketing & Portfolio Management

    Jul 2014 - Dec 2014