Amaral Osorio

Experience

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  Década - Equipamentos de electrónica e científicos, Lda

  May 1984 - Jun 1994

  “Sales Support Engineer”, Beckman Instruments USA
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  Garland Security

  Aug 1994 - Jan 1996

  Key Account Manager (KAM)
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  ISS Facility Services, A/S

  Mar 1996 - now

  ISS provides facility services through our House of Services which is made up of five pillars which include Property Services (Maintenance and Landscaping); Cleaning; Office Support; Catering and Security. Integrated Facility Services Management (IFSM) provides all these services in one seamless solution.ISS has extensive experience in servicing a wide variety of building types including offices, research and development, laboratories, schools, hospitals, office, data centers, retail, manufacturing, warehouse, aviation and event venues. ISS serves a wide variety of industries including Pharmaceutical, Medical, Manufacturing, Education, Financial Services, Technology, Governmental, Industrial, Retail, Sports, and Entertainment. ISS Portugal currently services over 3000 customers daily. Show less • Identifying, researching and targeting new business prospects• Liaising with new and existing clients over the phone and or meeting them face to face.• Managing and maintaining databases of potential clients.• Lead and negotiate single and Multi-service proposals• Developing strong working relationships with prospective new clients.• Producing monthly pipeline reports for management purposes, namely direct report to ISS HQ, Copenhagen, Denmark.• Manage and support to the sales and marketing team, National wide.• Analyse, prepare and negotiate best value proposal to single and MultiService customers.• Negotiate with suppliers (Tier 2) best MultiService solution's. Show less

  • Business Development & Multiservice/IFS Director

    May 2012 - now

  • Commercial & Marketing Director

    Mar 1996 - Apr 2012
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  Senior Facility Services Consultant

  May 2016 - now

  Senior Managing Consultant

  More than 20 years experience in Facility Services, as provider and management, full acknowledge on main National and International contracts, (Single & Multi-Service) evaluated market needs, discovered potential opportunities and identified potential new sales to meet grow company targets. Was actively involved in decision-making process together with technical staff and management decision makers, facilitating execution of the Service sales process. Monitored customer satisfaction, addressed issues and provided “win-win solutions. Proven success in achieving business goals in highly competitive markets as Service Industry. Outstanding knowledge of the technical side of Industry Service, market demands and effective organizational structure of businesses. Show less