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Luisa Fernanda Lemus Duran

Luisa Fernanda Lemus Duran

Campaing Setup, Back Office

Followers of Luisa Fernanda Lemus Duran529 followers
location of Luisa Fernanda Lemus DuranGuatemala City, Guatemala, Guatemala

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  • Timeline

  • About me

    Project Manager & Coordinator | CAPM, COPC CXPL

  • Education

    • Universidad de San Carlos de Guatemala

      2003 - 2009
      Bachelor's degree Banking, Corporate, Finance, and Securities Law

    • Universidad Galileo

      2014 - 2015
      Bachelor of Commerce (B.Com.) Business Administration and Management, General 6th trimester

  • Experience

    • Transactel

      May 2007 - Apr 2009
      Campaing Setup, Back Office

    • Interactive Contact Solutions, Inc.

      Apr 2009 - Sept 2011
      Sales And Service Specialist

    • Capgemini

      Oct 2011 - Oct 2022

      • Team Lead

        Jun 2016 - Oct 2022

      • Process Lead

        Jan 2014 - Jun 2016

      • Sales Auditor

        Oct 2011 - Jan 2014

    • United Way Worldwide

      Mar 2016 - Sept 2018
      Voluntario

    • Conduent

      Mar 2019 - Mar 2023

      • Workforce and Operations Planning Manager

        Oct 2022 - Mar 2023

      • Senior Supervisor Project Management

        Mar 2019 - Oct 2022

    • Evolution One

      May 2023 - Feb 2024
      Project Manager

      As a project manager I worked in coordinating collaborative efforts, documenting essential processes, and providing consulting on best practices and cost-saving initiatives. My role involved seamlessly aligning teams, streamlining operations, and driving efficiency to achieve organizational goals.

    • TELUS International

      Apr 2024 - now
      Business Process Excellence Project Manager

  • Licenses & Certifications

    • Lean Six Sigma Certification

      Sept 2016

    • Certified Associate in Project Management (CAPM)

      Project Management Institute

    • Certified Experience Performance Leader

      COPC Inc.
      Aug 2024
      View certificate certificate

    • What Is Scrum?

      LinkedIn
      Jan 2024
      View certificate certificate

  • Volunteer Experience

    • Voluntario

      Issued by United Way on Mar 2014
      United WayAssociated with Luisa Fernanda Lemus Duran