Bobby Cramer

Experience

• 

  Andersen

  Jan 1996 - Jan 1998

  Analyst

  Played an integral role in the reengineering of a national network of independent financial advisors, collaborating with cross-functional teams to optimize processes and implement improvements.

• 

  Arnhold and S. Bleichroeder

  Jan 1998 - Jan 2000

  PC Support & BCP Program Manager

  Managed a desktop support team responsible for deploying and maintaining new tools and technologies across the firm's front and middle offices.

• 

  Natexis Bleichroeder

  Jan 2000 - Jan 2004

  Vice President of IT Infrastructure

  Directed the selection, development, deployment, monitoring, and maintenance of the firm's technology infrastructure, playing a pivotal role in fortifying operational efficiencies. Conceived and instituted policies to bolster the effectiveness of the firm’s network and server infrastructure, along with end-user support functions

• 

  Goldman Sachs

  Jan 2000 - Jan 2000

  Senior Application Support Analyst

  Provided implementation assistance and ongoing support to over 150 prime brokerage clients, who required secure access to various web-based applications via an internet-facing financial services portal.

• 

  Daiwa Capital Markets America Inc.

  Jan 2008 - now

  I lead a diverse team of 50 IT professionals across multiple domains including Cloud Computing, Cybersecurity, Application Development, and Business Continuity. I currently manage the firm’s annual IT budget, recently achieving a mandated 10% cost reduction without compromising service levels or global collaboration efforts.Crisis Management: For nearly two decades, I've directed the firm’s Business Continuity and Pandemic planning efforts, successfully navigating high-impact incidents like Superstorm Sandy, and the COVID pandemic, to ensure business stability and resilience.Process Improvement: I founded the firm’s Business Process Improvement team, which led to a 20% reduction in procurement cycle time and savings of over 3,000 person-hours by enhancing process efficiency.Vendor Relations: As the firm's primary vendor relationship manager, I’ve substantially improved partnerships and boosted end user satisfaction.Audit and Compliance: Collaborating with auditors, I’ve achieved a significant reduction in high-severity issues and received commendations for transparency and adherence to regulatory standards.Cybersecurity: I've ensured adherence to NIST cybersecurity standards and oversaw the implementation of a Zero Trust framework, significantly reducing cybersecurity risks.Project Oversight: I oversee all IT-related projects, budgets, and timelines, recently leading a major migration from a legacy risk management system to a more secure, scalable platform.Cloud Migration: Spearheaded the firm’s transition to Microsoft 365, reducing infrastructure costs and boosting employee mobility and satisfaction.Communication & DEI: I manage 24x7 firm-wide communication related to critical outages and emergency situations. I also actively promote Diversity, Equity, and Inclusion, whereby 62% of our IT team comes from diverse backgrounds, exceeding corporate standards. Show less

  • Managing Director / Head of Information Technology

    Jan 2004 - now

  • Executive Director / Chief Technology Officer (CTO)

    Jan 2017 - Jan 2023

  • Director

    Jan 2011 - Jan 2017

  • First Vice President

    Jan 2008 - Jan 2011