Ashfaq Sm

Experience

• 

  Weir Oil and Gas

  Nov 2012 - Jul 2021

  key responsibilities :• Highly developed sense of integrity and commitment to customer satisfaction.• Demonstrated passion for excellence with respect to treating and caring for customers.• Ability to communicate clearly and professionally, both verbally and in writing.• Has "thick skin" and is able to handle complaints and unpleasant customers.• Has a pleasant, patient and friendly attitude.• Strong decision making and analytical abilities.• Strong detail orientation and communication/listening skills.• Willingness to work a flexible schedule and occasional overtime when needed.• Possess a strong work ethic and team player mentality • Understanding customer needs and proving solutions accordingly• Hold technical discussions with clients• Occasional travel to customer site & Attend to walk in Customers• Preparing weekly status report for all the customers• Assist in the closeout of completed jobs.• Support management in the collection and processing of order Data• Support purchasing Dept in material sourcing• Preparing the moment of inventory reports for Aramco• Expedite customer orders through the Purchasing and Warehouse departments• Interact with and support the Outside Sales team, Sales Manager, and Purchasing by exchanging customer needs information• Develop an understanding of product applications and help customers in their selections• Cover for other members within the department as and when required• Continuous learning and receive training on all new products• Understand company procedures and policies and have an awareness of other job duties• 100% Involvement of Weir Group Health & Safety Policy Show less

  • Aramco Technical Sales Respresentative

    Sept 2020 - Jul 2021

  • Customer Relations Supervisor

    Jan 2019 - Sept 2020

  • Sales Support Officer

    Nov 2012 - Dec 2018
• 

  Advanced Metals Company (AMCO)

  Jul 2021 - now

  • Technical Account Manager

    Apr 2024 - now

  • Technical Sales Respresentative

    Jul 2021 - Mar 2024