Ashfaq Sm

Ashfaq Sm

Followers of Ashfaq Sm594 followers
location of Ashfaq SmSaudi Arabia

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  • Timeline

  • About me

    Technical Account Manager at Advanced Metals Company

  • Education

    • P.A First Grade College

      2008 - 2011
      Bachelor of Business Management (BBM)

      Activities and Societies: Seminars,Projects & Team Debate

  • Experience

    • Weir Oil and Gas

      Nov 2012 - Jul 2021

      key responsibilities :• Highly developed sense of integrity and commitment to customer satisfaction.• Demonstrated passion for excellence with respect to treating and caring for customers.• Ability to communicate clearly and professionally, both verbally and in writing.• Has "thick skin" and is able to handle complaints and unpleasant customers.• Has a pleasant, patient and friendly attitude.• Strong decision making and analytical abilities.• Strong detail orientation and communication/listening skills.• Willingness to work a flexible schedule and occasional overtime when needed.• Possess a strong work ethic and team player mentality • Understanding customer needs and proving solutions accordingly• Hold technical discussions with clients• Occasional travel to customer site & Attend to walk in Customers• Preparing weekly status report for all the customers• Assist in the closeout of completed jobs.• Support management in the collection and processing of order Data• Support purchasing Dept in material sourcing• Preparing the moment of inventory reports for Aramco• Expedite customer orders through the Purchasing and Warehouse departments• Interact with and support the Outside Sales team, Sales Manager, and Purchasing by exchanging customer needs information• Develop an understanding of product applications and help customers in their selections• Cover for other members within the department as and when required• Continuous learning and receive training on all new products• Understand company procedures and policies and have an awareness of other job duties• 100% Involvement of Weir Group Health & Safety Policy Show less

      • Aramco Technical Sales Respresentative

        Sept 2020 - Jul 2021
      • Customer Relations Supervisor

        Jan 2019 - Sept 2020
      • Sales Support Officer

        Nov 2012 - Dec 2018
    • Advanced Metals Company (AMCO)

      Jul 2021 - now
      • Technical Account Manager

        Apr 2024 - now
      • Technical Sales Respresentative

        Jul 2021 - Mar 2024
  • Licenses & Certifications

    • Basic First Aid and CPR

      Human Asset Training
      Oct 2013
    • Solution Selling: Mastering the Essentials

      Weir Oil and Gas
      Oct 2016
    • World Class Customer Service

      EY Academy of Business
      Nov 2015
    • Customer Relationshop Management

      Salesforce
      Nov 2016
    • Advanced First Aid and Emergency Medical Response

      Arabian Safety Training Centre
      Nov 2015
    • Lean Manufacturing & WEIR Production System

      Weir Oil and Gas
      Mar 2015
    • Value Added Sales Skills and Strategy Program

      Mercuri International Group
      Jul 2016