Peter Maidens

Peter Maidens

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  • Timeline

  • About me

    Director, Digital, Product and Operations at BSI

  • Education

    • The University of Reading

      2004 - 2007
      LLB Law
  • Experience

    • LexisNexis UK

      Aug 2007 - Dec 2016

      Global operations leadership role, leading teams of 50+ across multiple geographies. Led program of work to deliver over 50% cost savings within own PnL, through automation, outsourcing and offshoring. Established offshore operational shared technology and resource service based in Manila, supporting UK, US, and APAC business units. Accountable for defining and delivering roadmap of LexisNexis systems underpinning digital products, supporting rapid, double digit growth and expansion in a highly competitive market.

      • Head of Digital Publishing Operations

        Sept 2012 - Dec 2016
      • Product Owner - Content Systems

        Aug 2011 - Sept 2012
      • Various editorial and commissioning roles

        Aug 2007 - Aug 2011
    • BSI

      Dec 2016 - now

      Successfully replaced the UK's legacy national standards collaboration platform which facilitates the UK standards body’s interaction with 13,000 volunteer industry experts, supporting its portfolio of 40,000 standards. Migration of 1.4 million documents from legacy systems into new solutions, including SAP integration. Change management supporting the transition of over 13,000 internal and external users, including comms strategy, and process redesign. Achievements include successfully developing new products, increasing average order value by 20%. Led on securing funding approval to drive growth, including business case creation. Accountable for subsequent delivery of the change program. Led and managed change team comprising project managers, data analysts and business analysts.

      • Director, Digital, Product and Operations

        Sept 2023 - now
      • Interim Director, Content Solutions

        Jun 2022 - Sept 2023
      • Program Director

        Apr 2021 - Jun 2022
      • Head of Digital Publishing Services

        Dec 2016 - Apr 2021
  • Licenses & Certifications

    • Coaching ILM

      BSI
    • Lean Six Sigma Green Belt Certification

      LexisNexis UK
    • MSP® Certification - Foundation & Practitioner

      AXELOS Global Best Practice
      May 2022