Deep Enrich
Sundip Kumar
Customer Service Representative
1000 followers
Hyderabad, Telangana, India
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About me
Senior Assistant Vice President @ Wells Fargo | Process Transformation, Change Management & Program Management
Education
Rabindranath Tagore University
2021 - 2023Master's degree Finance, General & Customer Relationship Management A
Experience
![[24]7.ai India](https://img.deepenrich.com/v1/company/f363035289bec53dc23ac1a06125b654/%5B24%5D7.ai%20India.webp)
[24]7.ai India
Feb 2005 - Aug 2005Customer Service RepresentativeResponsible for handling customer inquiries related to billing, payments, and account discrepancies. Your primary goal is to ensure customer satisfaction by providing accurate information, resolving billing issues efficiently, and maintaining a high level of professionalism.
Ivy
Aug 2005 - May 2006Credit Risk SpecialistRisk Management
Bank of America
Jun 2006 - Nov 2008Work Flow Specialist
VirtuSol
Jan 2009 - Aug 2014Assistant Manager
Genpact
Sept 2014 - Nov 2021Senior Manager
Apr 2021 - Nov 2021Operations Manager
Sept 2014 - Apr 2021
HighRadius
Nov 2021 - May 2024Senior Manager Customer Value & Digital Solutions Advisor
Wells Fargo
Aug 2024 - nowSenior Assistant Vice President
Licenses & Certifications
- View certificate
Project Management Professional (PMP)
Project Management InstituteAug 2022
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