
Nisha Breukelman
Service Manager

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About me
Currently employed at Richardson Wealth as Payroll & Benefits Coordinator following the graduation from the Human Resource Management program at George Brown.
Education

Brock University
2018 - 2022Bachelor of Arts - BA Psychology
George Brown College
2022 - 2023Ontario College Graduate Certificate Human Resources Management and ServicesGeorge Brown’s Human Resources Management graduate certificate program comprehensively covers the key HR functions in this exciting field. Taught by seasoned HR professionals with industry experience, the program blends business-related theory and practical application to highlight how HR functions as a strategic partner to business units. Students explore the role of the HR department and the key accountability requirements to demonstrate a high level of professionalism in a work-related… Show more George Brown’s Human Resources Management graduate certificate program comprehensively covers the key HR functions in this exciting field. Taught by seasoned HR professionals with industry experience, the program blends business-related theory and practical application to highlight how HR functions as a strategic partner to business units. Students explore the role of the HR department and the key accountability requirements to demonstrate a high level of professionalism in a work-related setting. Show less
Experience

McDonald's
Apr 2016 - Feb 2023Service Manager• Role as a shift manager included maintaining high-quality customer service, supervision of crew members, following proper food safety regulations, and creating a happy and healthy work environment. • Communicated with guests by addressing the complaint with the LAST method: listening, apologizing, solving and thanking. This resulted in satisfied customers and a 4.6-star rating for the store. • Strong time management skills during shifts by dealing with scheduling issues and break management throughout shifts resulting in maximum productivity. • Problem-solving under pressure: Strong leadership of crew in high stress and busy situations by maximizing productivity and delegation of tasks resulting in meeting 75% of quarterly goals. • Knowledge of proper cash handling procedures including filling out cash sheets and completing deposits Show less

Richardson Wealth
Jan 2023 - nowPayroll & Benefits Coordinator
Jun 2023 - nowHuman Resource Intern
Jan 2023 - May 2023
Licenses & Certifications

Food Handlers Certification
Food Safety CanadaJun 2019
Occupational Health and Safety Training
McDonald'sMay 2019
Certified in Standard First Aid and CPR/AED
Canadian Red CrossJul 2019
Honors & Awards
- Awarded to Nisha BreukelmanBrock Scholars Award Renewal Brock University Sep 2019 Maintained average of 80% or above
- Awarded to Nisha BreukelmanBrock Scholar Award Brock University Sep 2018 High school average of above a 93%
Volunteer Experience
Score Keeper
Issued by Smithville Christian High Schoo on Sept 2014
Associated with Nisha BreukelmanService Trip
Issued by Hands at Work in Africa on Mar 2018
Associated with Nisha Breukelman
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