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Pankaj Veer

Pankaj Veer

Intern

Followers of Pankaj Veer514 followers
location of Pankaj VeerGurugram, Haryana, India

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  • Timeline

  • About me

    Team Leader at Genpact

  • Education

    • Hemwati Nandan Bahuguna Garhwal University

      2012 - 2015
      Bachelor of Commerce

      College - D.A.V.(P.G.) College, Dehradun // Subjects - Accountancy, Business Studies, Company Law, Banking & Insurance, Consumer Behavior, HRM, Macro & Micro Economics

    • Kendriya Vidyalaya

      2000 - 2012

      Activities and Societies: Debate Society; Extempore; Mathematics & Science Olympiads; Volleyball; Badminton; Vice-Leader of the School Houses; Class & School Prefect Standard I to XII // Specialization for XI & XII Standard - Commerce // Subjects - Accountancy, Business Studies, Economics, English and Mathematics

  • Experience

    • NDTV

      Sept 2015 - Aug 2016
      Intern

      R&D of stories // Social media handler // Responsibility of indoor & outdoor set arrangement & decoration // Camera work // Editing to final on-air product

    • Genpact

      May 2017 - now

      Team span of 17 // AR, AP, Collections, Negotiation // Blended Tasks // People management // Customer Relationship Management // Huddle & trainings // KPIs & SLAs // Monthly Dashboard // Team Staffing // Fun at Work Team Spock AR, AP, Collections, Negotiation // Blended Tasks // Audits // SOP // Floor support // New Hire Training // Ownership of essential activities like leave management,day-end, and monthly reports & client escalations New transition - North American Customer // AR, AP, Collections, Negotiation // Blended Tasks // Joined as a processor and gradually moved to the role of an SME

      • Team Lead

        Oct 2021 - now

      • Process Developer

        May 2019 - Sept 2021

      • Process Associate

        May 2017 - Apr 2019

  • Licenses & Certifications

    • Green Belt Certification (GB)

      Genpact
      Dec 2022

    • Agile Team Leadership

      Xceedance
      Jul 2025
      View certificate certificate

    • LEAN

      Genpact
      Nov 2020

    • Generative AI - Beginner Level

      Genpact
      Sept 2023

    • Responsible AI in the Generative AI Era

      Xceedance
      May 2025
      View certificate certificate

    • Front Line Manager: License to Manage

      Genpact
      Nov 2022

    • Insurance Essentials

      The Institutes Knowledge Group
      Aug 2023

  • Honors & Awards

    • Awarded to Pankaj Veer
      Impact Award Genpact Jul 2024
    • Awarded to Pankaj Veer
      Silver Award Genpact Mar 2023